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Grubbs CDJR of Wichita Falls
Wichita Falls, TX
1,876 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,876 reviews
October 19, 2024
The dealership let me order the truck I was wanting. The service dept. Has always been good, so I have no complaints The service dept. Has always been good, so I have no complaints More
by texfireonea
Verified CustomerEmployees Worked With
October 16, 2024
We feel misled by the ordeal and wish I could return the vehicle. There were things we weren't told like it was missing a key fob and excessive scratches on the vehicle. Their finance guy seemed to care les vehicle. There were things we weren't told like it was missing a key fob and excessive scratches on the vehicle. Their finance guy seemed to care less about doing his job in rate shopping for us. More
by athompson
Employees Worked With
October 14, 2024
Kristi was extremely friendly and went out of her way to make sure we felt appreciated make sure we felt appreciated More
by terryjacobs9423tj
October 14, 2024
Worst customer service. Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dro Did not return phone calls or texts on status of the vehicle. Was told all parts on hand, which was a lie & did not arrive until 8 days after I dropped off my Jeep. I was told 3 days and was ready on day 22. More
by packrism
Employees Worked With
October 13, 2024
Very attentive and informative. Met all my needs. Good experience. I got the vehicle I wanted. Met all my needs. Good experience. I got the vehicle I wanted. More
by lisa.sanborn1959
Employees Worked With
October 12, 2024
Tammy in service department kept me informed on my truck. That was important to me. That was important to me. More
by robt_gutierrez
Employees Worked With
October 11, 2024
Brought my Chrysler Town and country van in due to driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered driver's power seat being inoperative and console lighter jack no power. Service dept installed a free fuse which fixed the console jack and ordered a lumbar switch with cable because I was told mine had a frayed wire that supposedly shorted out against a grounded metal point and blew the fuse. It took 14 days for the switch and cable to show up and be installed. Total bill was $ 500.00 + of which $ 350.00 was charged as labor to install a fuse and switch. Noted also when I got van home, the panel holding the switches was not resecured to the seat frame and floor mat was not reinstalled as requested. More
by rcook3
Employees Worked With
