Tommy Gonzales

Brandi hung up on me. I still have my lights issue and this is 4 th visit and still not fixed. I still have my lights issue and this is 4 th visit and still not fixed. More

by MJMOULDS Verified Customer Verified Customer

Helpful 0

Report | Print

My experience with jeep and getting a radio replacement was good and satisfying thanks to Tommy was good and satisfying thanks to Tommy More

by kerenrangel Verified Customer Verified Customer

Helpful 0

Report | Print

I was told my transmission was failing. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. I would assume someone would’ve checked the fluid, so what did they check and do the two hours I was waiting there for and paid $200 for? I had to book my hotel room longer and get a rental car and scamble to look for a way to get rid of my truck because I was told incorrect information. I’m not happy about the service. It took a long time to get the information on the truck to. I saw them drive the truck back and park it in the front and waited an hour or more to be told the results. I used to like this dealership to work on my truck when I was in town but with the new owners/mechanics I won’t be coming back. What did I pay almost $200 for? It was a waste of my time and money coming there. I don’t trust the mechanics there to not try to sell me on different parts that “need”/“should” be replaced. I want a refund. More

by JANICEMWILLIAMS85 Verified Customer Verified Customer

Helpful 0

Report | Print

I needed a state inspection and they got me right in and finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspec finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspection to tell me about all the things I "should" do (aka sell me stuff). It was a simple and in and out job! I really appreciate that I can always count on them to be available, quick and professional for all my car servicing needs! More

by davisculture Verified Customer Verified Customer

Helpful 0

Report | Print

They couldn't duplicate the issue after technician rode with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice More

by StaciK Verified Customer Verified Customer

Helpful 0

Report | Print

Worst customer service ever. My radio she been malfunctioning since two months after buying my tryck My radio she been malfunctioning since two months after buying my tryck More

by daniel.peterman Verified Customer Verified Customer

Helpful 0

Report | Print

Lindsey was a pleasure to work with. She was detail oriented, had excellent follow-through, and persevered in spite of some delays in getting a noisy door fixed. I would buy another vehi She was detail oriented, had excellent follow-through, and persevered in spite of some delays in getting a noisy door fixed. I would buy another vehicle from Lindsey without hesitation. More

by KKB Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership has been very knowledgeable regarding my vehicle and professional in providing maintenance services and capable of resolving issues identified with the operation of my vehicle. vehicle and professional in providing maintenance services and capable of resolving issues identified with the operation of my vehicle. More

by MJMOULDS Verified Customer Verified Customer

Helpful 0

Report | Print

Poor communication. Missed commitments. After repair threw engine codes this should have been a simple repair Missed commitments. After repair threw engine codes this should have been a simple repair More

by terrywhinds Verified Customer Verified Customer

Helpful 0

Report | Print

Brandi, was an absolute professional from start to finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled int finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled into the bay to the time I signed the paperwork it was no more than 30 minutes. Absolutely the “ cream of the crop “. More

by Steve Verified Customer Verified Customer

Helpful 0

Report | Print