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Grubbs CDJR of Wichita Falls
Wichita Falls, TX
1,876 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,876 reviews
Verified Customer
April 25, 2024
Brandi hung up on me. I still have my lights issue and this is 4 th visit and still not fixed. I still have my lights issue and this is 4 th visit and still not fixed. More
by MJMOULDS
April 21, 2024
Lindsey was great! The sales manager; forgot his name but had his hair tied, was as well they greeted us from Dallas Tx. Really went over and out for us. Even after we The sales manager; forgot his name but had his hair tied, was as well they greeted us from Dallas Tx. Really went over and out for us. Even after we purchased our car she still helped us with any questions or requests we needed. Highly recommend making your next purchase from here. We bought a 2024 392 Jeep and are absolutely loving it. More
by Mr-alalimiy
Employees Worked With
Lindsey Vandestreek
April 11, 2024
My experience with jeep and getting a radio replacement was good and satisfying thanks to Tommy was good and satisfying thanks to Tommy More
by kerenrangel
Employees Worked With
April 10, 2024
I was told my transmission was failing. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. I looked at it again after I was going to sell my truck for salvage and noticed there was no fluid in the transmission. I paid almost $200 for what. I would assume someone would’ve checked the fluid, so what did they check and do the two hours I was waiting there for and paid $200 for? I had to book my hotel room longer and get a rental car and scamble to look for a way to get rid of my truck because I was told incorrect information. I’m not happy about the service. It took a long time to get the information on the truck to. I saw them drive the truck back and park it in the front and waited an hour or more to be told the results. I used to like this dealership to work on my truck when I was in town but with the new owners/mechanics I won’t be coming back. What did I pay almost $200 for? It was a waste of my time and money coming there. I don’t trust the mechanics there to not try to sell me on different parts that “need”/“should” be replaced. I want a refund. More
by JANICEMWILLIAMS85
Employees Worked With
Other Employees :
Don’t sure who I worked with but I pretty sure it was him. Low rating is due to my experience the past two times.
April 10, 2024
One of the best automotive buying experiences I have ever had. I drove in from Norman, Oklahoma to purchase a new Jeep, after agreeing on the sales price over the phone. Arrived at the dealership, drove th had. I drove in from Norman, Oklahoma to purchase a new Jeep, after agreeing on the sales price over the phone. Arrived at the dealership, drove the jeep and the agreed-on price did not change or was there any attempt to renegotiate, all incentives / rebates were honored. Ashton came across as very personable, sincere and above board. Special Thanks to Justin Gearhart, greatly appreciate you working this deal out over the phone, before I drove two hours and honoring your word on the agreed-on price. Thank you, Foundation Chrysler, ("I Love my Jeep"). More
by pelletiermj
April 09, 2024
I needed a state inspection and they got me right in and finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspec finished it quickly! While it would have been expected for them to inform me on anything that must be fixed, they didn't try to use a required inspection to tell me about all the things I "should" do (aka sell me stuff). It was a simple and in and out job! I really appreciate that I can always count on them to be available, quick and professional for all my car servicing needs! More
by davisculture
Employees Worked With
April 08, 2024
They couldn't duplicate the issue after technician rode with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice with me. Not blaming on them but it's doing same thing. Will take back in. Everyone was very nice More
by StaciK
Employees Worked With
Other Employees :
Service Technician, can't remember his name
April 07, 2024
Wow. I don’t understand how you can sell a car with no title. Took 6 months to get the title a tons of calls. The rudeness of some but I will say Brad was I don’t understand how you can sell a car with no title. Took 6 months to get the title a tons of calls. The rudeness of some but I will say Brad was good More
by Tarleton1998
Employees Worked With
Brad and Casey gill were great
