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Grubbs CDJR of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.4
1,876 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 1,876 reviews

April 04, 2024

Love my car and was such a wonderful exp to work with Miss Hanks! She is an asset to the business and hute help to customers with her knowledge and expertise ! More

by WAMOULDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carly Hanks, Kevin Herlehy
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Apr 09, 2024 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing your positive experience with Carly Hanks! We're delighted to hear that you love your car and had a wonderful time working with her. Your satisfaction is our priority, and we appreciate your kind words about our team's knowledge and expertise. Enjoy your new car, and we look forward to serving you again in the future!

April 03, 2024

They had the pickup for 6 months and told us everything was fixed and we were charged for the repairs. After we drove it home nothing had been fixed. We took it back, they kept it for 2 months this time an More

by MARKPO95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara McCuiston
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 31, 2024

Henry was awesome ! Hassle and pressure free made us feel like we human beings and just a number. Foundation is a clean establishment with well manor staff . Love my new More

by james@hubmachineandtool.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Herlehy
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Apr 01, 2024 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear about your fantastic experience with Henry and our team at Foundation! Providing a hassle-free and pressure-free environment is what we aim for, and it's wonderful to know that Henry made you feel valued and respected throughout your visit. We truly appreciate your trust and look forward to serving you again in the future!

March 30, 2024

Carly was awesome! Very knowledgeable and helpful. You can tell she’s passionate about Jeeps! More

by tracey.denson.sq91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carly Hanks
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Apr 01, 2024 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear about your fantastic experience with Carly! It's wonderful to know that her knowledge, helpfulness, and passion for Jeeps made such a positive impression on you. Thank you for your kind words and for choosing us for your automotive needs. We truly appreciate your trust and look forward to serving you again in the future!

March 29, 2024

Henry was very knowledgeable about the vehicle and also very willing to help us. I could not of found a better person to help us and this is after I had already been to 4 other dealership he is great More

by dan.hall0
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear about your positive experience with Henry! Thank you for your kind words and for choosing us after visiting other dealerships. We truly appreciate your trust and look forward to continuing to serve you in the future!

March 29, 2024

Worst customer service ever. My radio she been malfunctioning since two months after buying my tryck More

by daniel.peterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Grubbs CDJR of Wichita Falls responded

We apologize for the inconvenience this has caused. We have ordered the radio, unfortunately it will not be released to us until 4/18. We will contact you as soon as it arrives.

March 28, 2024

Lindsey was a pleasure to work with. She was detail oriented, had excellent follow-through, and persevered in spite of some delays in getting a noisy door fixed. I would buy another vehi More

by KKB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Vandestreek
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Apr 01, 2024 -

Grubbs CDJR of Wichita Falls responded

We're delighted to hear about your positive experience with Lindsey! It's fantastic to know that Lindsey's attention to detail, follow-through, and perseverance made such a positive impact. Your satisfaction is our priority, and we're thrilled to have earned your trust. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!

March 27, 2024

Poor communication. Missed commitments. After repair threw engine codes this should have been a simple repair More

by terrywhinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara McCuiston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 26, 2024

Fast, couteous and professional! Great Service all around. I will continue to get my vehicle serviced here. More

by rcunningham5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
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Apr 01, 2024 -

Grubbs CDJR of Wichita Falls responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fast, courteous, and professional experience with us. We truly appreciate your loyalty, and we look forward to continuing to provide excellent service for all your vehicle needs in the future. If you ever need anything, please don't hesitate to reach out.

March 25, 2024

They have provided consistent and professional Jeep service with every visit and have always been thorough in analyzing and correcting any issues! More

by MJMOULDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hanks, Kevin Herlehy, Brandi Lucero
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Apr 01, 2024 -

Grubbs CDJR of Wichita Falls responded

We truly appreciate your kind words about our Jeep service team! Thank you for your continued trust and loyalty. We look forward to serving you again in the future!

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