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Grubbs CDJR of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.4
1,876 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 1,876 reviews

March 08, 2024

Brandi was great in helping get my truck taken care of. Communication was good throughout the entire process. More

by precisionar20
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
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March 04, 2024

Made deadlines that they blew twice. Rental cars are not free and going off their word will leave you stranded. The work done was good but could have done without the run around from ser More

by cody.winter
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara McCuiston
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Grubbs CDJR of Wichita Falls responded

We apologize for the inconvenience you experienced. Your feedback is valuable, and we're sorry we fell short of your expectations. Please reach out to our service manager, Tamara, so we can discuss your concerns and work to make things right.

March 02, 2024

Henry did a lot of work to find the truck I wanted. I am so excited to have my new vehicle! More

by derekgirouard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Butler
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Mar 04, 2024 -

Grubbs CDJR of Wichita Falls responded

Thank you for your positive review! We're thrilled that you had an exceptional car-buying experience at Foundation GMC of Wichita Falls! We're committed to customer satisfaction, and we're glad you're happy with your purchase. We value your business and we are here to ensure your ownership experience remains excellent. Enjoy every moment with your dream car!

March 01, 2024

Brennon, our sales person, was exceptional…. friendly, knowledgeable and personable. Tucker, in the finance office, was a pleasure to work with as we finalized our paperwork. More

by SUHUMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tucker Jones, Michael Butler, Brennon Kocks
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Mar 04, 2024 -

Grubbs CDJR of Wichita Falls responded

Thank you so much for taking the time to share your positive experience! Your feedback inspires us to continue striving for excellence. We're grateful for your support, and it was our pleasure to serve you at Foundation GMC of Wichita Falls!

February 29, 2024

Very friendly, with no pressure. Tim was very knowledgeable and helpful even after the sale. More

by mpenney0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Butler
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Mar 04, 2024 -

Grubbs CDJR of Wichita Falls responded

Your review brought joy to our day! We appreciate our fantastic customers like you. Thank you for choosing Foundation GMC of Wichita Falls, and we look forward to the chance to serve you again in the future!

February 22, 2024

Great experience. Located specific vehicle I wanted Trade was easy and fair Henry is the best More

by kristiebolin7
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Butler
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Feb 26, 2024 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that we were able to locate the specific vehicle you wanted and that the trade process was easy and fair.

February 22, 2024

I had a great experience working with Henry. I drove over two hours to check out the aotu I had found on-line and didn't expect to be able to get my new Durango that Saturday since my trade-in w More

by tjdowell61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Marchese
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Feb 26, 2024 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing your experience! We're thrilled to hear that Henry provided you with excellent service and that we were able to accommodate your needs. If you ever need anything else, don't hesitate to reach out.

February 22, 2024

Very friendly service adviser. Dealership was clean and coffee was good. Will go again for services. More

by Mike.railsback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear about your positive experience with our service adviser and dealership amenities! We look forward to seeing you again for your future service needs. Thank you for choosing us!

February 19, 2024

I do not know who Micheal Butler is, my salesman was Ashton Jones. Overall he was very helpful and made the buying process very simple. It was the first time I went in to a dealership and did not feel h More

by nick.hadley65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, in the finance department , Michael Butler
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Feb 26, 2024 -

Grubbs CDJR of Wichita Falls responded

We're glad to hear that Ashton Jones provided you with helpful and hassle-free service, making your buying process smooth and simple. Your satisfaction is important to us, and we appreciate your feedback.

February 18, 2024

Arrived about 15 minutes early and they took my vehicle immediately. Brandy was there to help me get my walker out of the van and the technician programmed my key fob in no time. Would highly recommend the More

by boswell_cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy , Brandi Lucero, Tony White, Jessica Mendez
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Feb 26, 2024 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing your positive experience with us! We're delighted to hear that Brandi and our team provided you with prompt and helpful service.

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