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Grubbs Cadillac of Wichita Falls
Wichita Falls, TX
18 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 18 reviews
May 22, 2026
RUN FROM THIS CROOKED PLACE! ! High pressure, lies and deceit. Starting with Joe Redwine (Sales Manager and top tier liar), all the way down to the salesguy. My wife and I made th ! High pressure, lies and deceit. Starting with Joe Redwine (Sales Manager and top tier liar), all the way down to the salesguy. My wife and I made the mistake and purchased 2 vehicles from them in DEC(Almost $180k). It was ok until we got in the finance office and after telling the finance guy no, no, no, I was so tired and hungry and just wanted out of there, we caved just to get him to shut up so we could go home and it was downhill from there. Within a few days we called back to cancel the B***S*** wheel and windshield warranty that was close to $4,000. They came up with every excuse and told us over, and over and over it was being cancelled. Now its 5 months later and are telling us it is not cancellable? SCAMMERS!!! ALL the things that we were promised/told would happen, DID NOT!! They did not follow through with any promise they made. On both vehicle's sticker was a $1499 dealer ad that was supposed to include all-weather floor matts... We never got a set for either vehicle(and of course charged for them)!! As far as going to GM? He is impossible to get hold of and too big of a coward and refuses to man up and call me directly. They need to teach their employees how to call out, NONE of them seemed to know how.....NO ONE!!! Save yourself the grief and anger.............GO SOMEWHERE ELSE!!! More
by Tim.mccalla
Employees Worked With
JOE REDWINE
October 09, 2025
Good job. Good job good job good job good job. Good job. Good job good job. Good job good job good job good job. Good job. Good job good job. More
by dgredriver
Verified CustomerEmployees Worked With
October 08, 2025
We experienced great customer service and friendly staff. My car needed more work than I expected and I received a nice loaner car during that time. My car needed more work than I expected and I received a nice loaner car during that time. More
by kgardner3
Employees Worked With
The Service Dept was excellent!
October 01, 2025
Grubbs in general is the WORST dealership I’ve ever seen, xxxxty cars too!!!!! Their customer service is crap. The only person there that I would consider working with again, is Miah Bradbury. I was complete xxxxty cars too!!!!! Their customer service is crap. The only person there that I would consider working with again, is Miah Bradbury. I was completely screwed over by Grubbs, worst experience of my life dealing with those xxxxxxxx! Never again; and I tell everyone I come across to stay away from that crooked dealership! More
by kamimartinez08
Employees Worked With
Miah Bradbury
