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Grubbs INFINITI
Grapevine, TX
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs.
You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80.
Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
March 15, 2025
"I had an excellent experience at Grubbs Infiniti thanks to Ashley Zuniga! She provided outstanding service from start to finish, helping me with all the details and ensuring my car was fixed properly. She to Ashley Zuniga! She provided outstanding service from start to finish, helping me with all the details and ensuring my car was fixed properly. She went above and beyond to address my concerns and made the whole process smooth and stress-free. I truly appreciate her dedication and professionalism. Highly recommend her for anyone needing assistance! More
by dsosa78
Employees Worked With
March 14, 2025
Excellent service! Everyone including my service advisor, Scott, was friendly and helpful. Scott went above and beyond to find an available part for my vehicle that w Everyone including my service advisor, Scott, was friendly and helpful. Scott went above and beyond to find an available part for my vehicle that was on back order. The service department is very thorough with their diagnosis as well. More
by gmj550
Employees Worked With
Scott
March 13, 2025
Great service! Very friendly and fast. Love my car! The salesman was knowledgeable and personable. Very friendly and fast. Love my car! The salesman was knowledgeable and personable. More
by Pvardell
March 13, 2025
Always responsive, courteous and focused on complete satisfaction. Always a great experience. Plus they have a great waiting area. satisfaction. Always a great experience. Plus they have a great waiting area. More
by Robbie
March 09, 2025
Great attention to detail, They really took care of my me and my car. Will definitely be coming back for quality service 🙌🏼 and my car. Will definitely be coming back for quality service 🙌🏼 More
by hugoaboytes
March 09, 2025
Excellent customer service provided by service manager Danny and service representative Scott. Mr Grubbs would be proud of them. Danny and service representative Scott. Mr Grubbs would be proud of them. More
by phyllis.hedgepeth
March 08, 2025
I always get great service. Love my advisor Chris Russell, he is amazing and goes above and beyond!! Welcome back Chris!! The prices are good too, very competitive. Great servic Love my advisor Chris Russell, he is amazing and goes above and beyond!! Welcome back Chris!! The prices are good too, very competitive. Great service crew! More
by Sherry G
March 07, 2025
Grubbs is top notch when it comes to service. Jade was very thorough and very professional. My Infiniti is in good hands! Jade was very thorough and very professional. My Infiniti is in good hands! More
by GENO.lopez1
Employees Worked With
March 06, 2025
We chose to have our vehicle serviced at Grubbs Infiniti (45 min from our house and plenty of closer service places) because of the excellent service and transparency we received from every single person we (45 min from our house and plenty of closer service places) because of the excellent service and transparency we received from every single person we worked with. From Jade Miller being the point person to the car loaner guy whose name I forgot and the women in Valet. Y'all truly have an incredible team and we will be back for service any time we need it. Jade walked us through every option and every part of our maintenance report then she worked diligently to help us make decisions on critical repairs. She was responsive and professional. We've spoken highly of y'all to family and friends about the service we received. You have service customers for life. Thank you. More
by Brooke
March 06, 2025
First class customer support from sales to finance departments. Made several different models and trims available to drive to facilitate our decision departments. Made several different models and trims available to drive to facilitate our decision More
by Jvm
