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Grubbs INFINITI

Grapevine, TX

4.8
2,136 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,136 reviews

January 18, 2021

Advisor Ashley Zuniga and Service Manager Cori is not honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my c More

by Thekids82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Zuniga
January 18, 2021

Ashley did a great job getting the service issue assessed with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. More

by William H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Zuniga
January 17, 2021

Upon first arrival @ Grubbs in Grapevine the service rep David O. listened to the issue & took care of having the issue addressed with the tech team and even made sure other components were inspected & I wa More

by marciclinerealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O
January 17, 2021

It’s always a pleasure working with Brad Ogle. He is very professional and has excellent communication skills. Brad makes me feel like part of the Grubbs Infiniti family. More

by thematafamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ogle
January 16, 2021

Janae was very professional and went above and beyond to assist us on our service. Janae called us and gave us updates on our service of our car. I highly recommend her for service and will be using her aga More

by Bevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae Baldwin
January 14, 2021

Service rep very professional, courteous, and friendly. Brad kept us update on progress. Great representative for Grubbs Infinity. Car was clean on delivery. A loaner car was offered but not required. More

by crawfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ogle
January 14, 2021

Always provide excellent customer service and car service every scheduled maintenance! Yes, I highly recommend Grubbs for your next car purchase and or service always More

by Shalanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Rodriguez
January 14, 2021

I love Grubbs and everyone I run into there. Ashley Zuniga is my to go Advisor and she is extremely knowledgeable as is my Tech Sanchez. They always make sure I'm satisfied with the work before I drive More

by Deepti23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Zuniga
January 12, 2021

Such an amazing sales representative! Adolfo answered all my questions and made us feel very comfortable and welcomed. He's the best no doubt. I would definitely come here again! More

by Stephrocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez
January 08, 2021

Entire experience from the moment I called was amazing and exceeded my expectations. Paul was extremely courteous, knowledgeable, and accommodating. Paul made the whole process comfortable and I will defi More

by marcdikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Egerton
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