
Grubbs INFINITI
Grapevine, TX
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Advisor Ashley Zuniga and Service Manager Cori is not honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my c honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my car In for a noise when I turn on the ac/ heater system. They repaired a cooking fan. I sent them a video. They told me they didn’t get anything. I wish I can give a zero star More
Ashley did a great job getting the service issue assessed with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. More
Upon first arrival @ Grubbs in Grapevine the service rep David O. listened to the issue & took care of having the issue addressed with the tech team and even made sure other components were inspected & I wa David O. listened to the issue & took care of having the issue addressed with the tech team and even made sure other components were inspected & I was alerted to confirm the work. Very pleased & will return! Thanks for 5 star service! More
It’s always a pleasure working with Brad Ogle. He is very professional and has excellent communication skills. Brad makes me feel like part of the Grubbs Infiniti family. professional and has excellent communication skills. Brad makes me feel like part of the Grubbs Infiniti family. More
Janae was very professional and went above and beyond to assist us on our service. Janae called us and gave us updates on our service of our car. I highly recommend her for service and will be using her aga assist us on our service. Janae called us and gave us updates on our service of our car. I highly recommend her for service and will be using her again. More
Service rep very professional, courteous, and friendly. Brad kept us update on progress. Great representative for Grubbs Infinity. Car was clean on delivery. A loaner car was offered but not required. Brad kept us update on progress. Great representative for Grubbs Infinity. Car was clean on delivery. A loaner car was offered but not required. More
Always provide excellent customer service and car service every scheduled maintenance! Yes, I highly recommend Grubbs for your next car purchase and or service always every scheduled maintenance! Yes, I highly recommend Grubbs for your next car purchase and or service always More
I love Grubbs and everyone I run into there. Ashley Zuniga is my to go Advisor and she is extremely knowledgeable as is my Tech Sanchez. They always make sure I'm satisfied with the work before I drive Zuniga is my to go Advisor and she is extremely knowledgeable as is my Tech Sanchez. They always make sure I'm satisfied with the work before I drive off. More
Such an amazing sales representative! Adolfo answered all my questions and made us feel very comfortable and welcomed. He's the best no doubt. I would definitely come here again! my questions and made us feel very comfortable and welcomed. He's the best no doubt. I would definitely come here again! More
Entire experience from the moment I called was amazing and exceeded my expectations. Paul was extremely courteous, knowledgeable, and accommodating. Paul made the whole process comfortable and I will defi and exceeded my expectations. Paul was extremely courteous, knowledgeable, and accommodating. Paul made the whole process comfortable and I will definitely be doing all my service here. More