
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,114 reviews
Everyone I spoke with was friendly and professional. Every step was explained to me and all options explored. Courtesy car was helpful. Very satisfied with my experience. Every step was explained to me and all options explored. Courtesy car was helpful. Very satisfied with my experience. More
Shon was excellent. Was prepared for the appointment and navigated the process efficiently. Was in and out in 2.5 hours which included a test drive. Finance was great. In and out in 10 minutes. Great experi navigated the process efficiently. Was in and out in 2.5 hours which included a test drive. Finance was great. In and out in 10 minutes. Great experience. More
I purchased a Q60 from Summer Inan and Matthew Kusez last night and I was very pleased for the service and professionalism I received from them. Excellent company to do business. Thanks, Sade night and I was very pleased for the service and professionalism I received from them. Excellent company to do business. Thanks, Sade More
My service Advisor Ashley Zuniga is awesome! No matter when a customer calls she makes you feel that no matter how little or big the problem is you are important! when a customer calls she makes you feel that no matter how little or big the problem is you are important! More
They respected my time and I appreciate that they listen. It was a Quick in and out. Most of paperwork was completed and waiting when I arrived. It was a Quick in and out. Most of paperwork was completed and waiting when I arrived. More
I had a great experience at Grubbs Infiniti thanks to Benjamin Donkor. He delivered on his promise and was the main reason I chose an Infiniti over another dealer. I am a first time car buyer and college Benjamin Donkor. He delivered on his promise and was the main reason I chose an Infiniti over another dealer. I am a first time car buyer and college grad so this was an important experience for me. Although I was shaken and struggled making a decision at first, I was taken care of. Thank you for the excellent experience and I hope to do business again. More
After driving Infiniti’s for 21 years, it was time for me to get a new lease or move on. Alan Alfano of Grubbs Infiniti made it easy for me to make the decision to lease a new QX50. He got me the beautiful b to get a new lease or move on. Alan Alfano of Grubbs Infiniti made it easy for me to make the decision to lease a new QX50. He got me the beautiful blue I wanted and made the transaction clean and quick. I love this car, although I need to brush up on car technology! More
Excellent service, diagnostics and convenience. Sam was very helpful throughout the entire process, arranging a loaner vehicle to the concierge pick up. Vehicle was repaired, washed and returned without a very helpful throughout the entire process, arranging a loaner vehicle to the concierge pick up. Vehicle was repaired, washed and returned without a hitch. Thank you Sam. More
Unnecessary and inflated “dealer prep” fee added to final numbers. They tack on $1495 for all sales to pad profits. Industry standard warrants $295 tops numbers. They tack on $1495 for all sales to pad profits. Industry standard warrants $295 tops More
Grubbs service department is the best I have dealt with. The work was completed quickly and efficiently. Everyone was friendly and helpful. Paul Egerton is the best. The work was completed quickly and efficiently. Everyone was friendly and helpful. Paul Egerton is the best. More