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Grubbs INFINITI
Grapevine, TX
2,174 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs.
You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80.
Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,174 reviews
February 15, 2021
Please don't trust Infiniti preowned sales persons here. They said they will do soft credit pull but it shows on my credit report differently from what they promised. After my credit was not approved they t They said they will do soft credit pull but it shows on my credit report differently from what they promised. After my credit was not approved they treat me like useless customer. When I asked about the credit record, the sales persons respond was "so?". That's it. More
by eug760313
Employees Worked With
Woman forgot her name
February 12, 2021
Ashley was very helpful and responsive. She kept me up to date and kept my up to date with the status of my car repairs. to date and kept my up to date with the status of my car repairs. More
by mgw
Employees Worked With
February 12, 2021
Danny did an amazing job and I look forward to having my vehicle serviced in the future. As always Grubbs has provided amazing service. The lounge area was very well maintained as well. vehicle serviced in the future. As always Grubbs has provided amazing service. The lounge area was very well maintained as well. More
by Richard sigala
Employees Worked With
February 11, 2021
Perfect service as usual and will continue to have my Infiniti QX70S serviced by Grubbs. Complimentary car wash after service is always a pleasant plus! Infiniti QX70S serviced by Grubbs. Complimentary car wash after service is always a pleasant plus! More
by rondavis
Employees Worked With
February 08, 2021
Very professional and made for a good experience. Would recommend Jerred Drake, we purchased a lease from the new lot and a vehicle from the pre-owned lot all in one day. recommend Jerred Drake, we purchased a lease from the new lot and a vehicle from the pre-owned lot all in one day. More
by carlson78chevy
Employees Worked With
February 07, 2021
The management service from the Grubbs team was absolutely amazing! I would most certainly have no problem recommending this dealership. Shout out to Al!! 1 absolutely amazing! I would most certainly have no problem recommending this dealership. Shout out to Al!! 1 More
by Coutney.146
February 06, 2021
The experience while having some maintenance done today at Grubbs was grad and Paul was the best and he was very professional and friendly. Paul is big asset to the department and company. Thank you at Grubbs was grad and Paul was the best and he was very professional and friendly. Paul is big asset to the department and company. Thank you More
by b_ddugs
Employees Worked With
None , Paul Egerton
February 04, 2021
Service was excellent and everyone was very courteous making sure I was informed about my vehicle. Thanks to all the people working at Grubbs. Thanks to the lovely cashier . making sure I was informed about my vehicle. Thanks to all the people working at Grubbs. Thanks to the lovely cashier . More
by sltopper1949
Employees Worked With
February 02, 2021
Mr. Vitaliy and Mr. Jacob took the Grubbs experience to Mr. Vitaliy and Mr. Jacob took the Grubbs experience to another level. Not only did they shower my wife and I with aggressive hospitality but put to Mr. Vitaliy and Mr. Jacob took the Grubbs experience to another level. Not only did they shower my wife and I with aggressive hospitality but put together a total of 4 deals within a 2 week period. Yes that's correct the service was so outstanding there was no need to bid or compare prices with other dealers . I'm truly a customer for life. All praises to Mr. Vitaliy because we ran across them on social media and Mr. Vitaliy called us immediately and the rest is HISTORY. 1st Class Service to its Best. -Donald & April Hill More
by Donhill2011
Employees Worked With
Mr. Vitaliy , Jacob Taylor
