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Grubbs INFINITI
Grapevine, TX
2,174 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs.
You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80.
Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,174 reviews
February 02, 2021
Excellent experience when we purchased our new used vehicle. Everyone was pleasant and made everything easy as could be. Will recommended Grubbs to any I know that needs to purchase a used car. vehicle. Everyone was pleasant and made everything easy as could be. Will recommended Grubbs to any I know that needs to purchase a used car. More
by mmcphersonn68
Employees Worked With
January 31, 2021
Excellent service as always. Brad was there to help with what was needed, including a loaner vehicle when I showed up to the dealership without an appointment Saturday 1-30-21 Thanks what was needed, including a loaner vehicle when I showed up to the dealership without an appointment Saturday 1-30-21 Thanks More
by Mstone212001
Employees Worked With
January 28, 2021
Best dealership in the DFW area. I drive 30 miles from home instead of 2 miles away to other places. I having been visiting your dealership for 3 years. Your service is very helpful, professional , and tr home instead of 2 miles away to other places. I having been visiting your dealership for 3 years. Your service is very helpful, professional , and trust- worthy. More
by Manuelggarcia62
Employees Worked With
January 28, 2021
Always appreciate the customer service, carwash, and comfy accommodations while I wait. Chris mentioned valet service today which, I may try in the future and Suzy mentioned the pay online invoice featu comfy accommodations while I wait. Chris mentioned valet service today which, I may try in the future and Suzy mentioned the pay online invoice feature. Appreciated the in shop service video of my vehicle with the technician narrative. Big Fan of Grubbs! And COVID safe. More
by FM
January 27, 2021
My Experience was great I knew it was going to be a challenge getting my deal done but my sales lady worked extremely hard and I’m grateful challenge getting my deal done but my sales lady worked extremely hard and I’m grateful More
by tawanda.Morris
Employees Worked With
January 26, 2021
Always a great experience and never feel any pressure. Very clean environment with plenty of room to sit down and relax. I leave the dealership the same way I come in, with confidence. Very clean environment with plenty of room to sit down and relax. I leave the dealership the same way I come in, with confidence. More
by RJ
January 25, 2021
Grubbs is one of the best deal ships in the metroplex. One of the best service and sales team hands down I have ever dealt with! One of the best service and sales team hands down I have ever dealt with! More
by chad
Employees Worked With
January 19, 2021
Grubbs Infiniti has earned my respect as a dealership that cares about its customers . My service advisor Cesar , takes the time to lieutenant to my issues , ask follow questions and keeps me thoroughly that cares about its customers . My service advisor Cesar , takes the time to lieutenant to my issues , ask follow questions and keeps me thoroughly informed throughout my service . More
by latonyadthomas
Employees Worked With
January 18, 2021
Ashley did a great job getting the service issue assessed with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. with our vehicle and the explaining what was going to be done and why. The whole process was smooth from beginning to end. More
by William H
Employees Worked With
January 18, 2021
Advisor Ashley Zuniga and Service Manager Cori is not honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my c honest people. A liar. My car is not fixed. Again I paid for my car that’s not fixed. And they wanted to charge me again for diagnostic. Brought my car In for a noise when I turn on the ac/ heater system. They repaired a cooking fan. I sent them a video. They told me they didn’t get anything. I wish I can give a zero star More
by Thekids82
Employees Worked With
