
Grubbs INFINITI
Grapevine, TX
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Unnecessary and inflated “dealer prep” fee added to final numbers. They tack on $1495 for all sales to pad profits. Industry standard warrants $295 tops numbers. They tack on $1495 for all sales to pad profits. Industry standard warrants $295 tops More
Grubbs service department is the best I have dealt with. The work was completed quickly and efficiently. Everyone was friendly and helpful. Paul Egerton is the best. The work was completed quickly and efficiently. Everyone was friendly and helpful. Paul Egerton is the best. More
I just leased my second car from Grubbs Infiniti this time it is QX 60 they have a great team, easy to deal with, and left me with a pleasant experience time it is QX 60 they have a great team, easy to deal with, and left me with a pleasant experience More
Had an amazing experience! Finis was great and took care of us. The facility was super clean and offered masks and gloves. Felt safe during this pandemic. of us. The facility was super clean and offered masks and gloves. Felt safe during this pandemic. More
Quick, attentive, no pressure service. Staff is always kind and helpful. The waiting area is pleasant and welcoming with beverages, snacks, WiFi, and charging areas. kind and helpful. The waiting area is pleasant and welcoming with beverages, snacks, WiFi, and charging areas. More
Chris in the service department is simply amazing! He is considerate, kind, organized and just a great service advisor! We bought a car from your dealership last year and Chris was involved in making it per considerate, kind, organized and just a great service advisor! We bought a car from your dealership last year and Chris was involved in making it perfect for my wife. I did not forget him or your dealership. I brought my personal vehicle in for a detail and it was done beautifully. Listen, I own my business and know how important feedback is. The other team members working in service were also very polite and helpful. At check out, the receptionist was was excellent too. I am looking forward to buying or detailing another vehicle real soon! Great job everyone... Pass the word around! Sincerely, Doug Burack Legacy Moving Services Frisco, Texas More
Adam Alzoubi was first person I encountered when I arrived at Grubbs. He was the nicest gentleman. He guided me through every step. He went above and beyond and actually drove the car to me when it wa arrived at Grubbs. He was the nicest gentleman. He guided me through every step. He went above and beyond and actually drove the car to me when it was ready. I couldn’t have experienced a more pleasant car buying experience. He was very honest and thorough. Thank you Adam! More
So far I’m very pleased with the service department and upper management at Grubbs Infinity. I feel like they back their product. The sales pitches can be a little too much. But after getting through al upper management at Grubbs Infinity. I feel like they back their product. The sales pitches can be a little too much. But after getting through all of that the experience keeps getting better and better. More
Outstanding service. Very pleased and I highly recommend her service and professionalism to all. She is definitely a positive person and her personality is great. her service and professionalism to all. She is definitely a positive person and her personality is great. More