Grubbs INFINITI

Overall we rate the Dealership as “Good “ The customer service outside of Chris Russell, hasn’t been what we expected as a cash paying new customer three years ago. It took five months to receive an answe service outside of Chris Russell, hasn’t been what we expected as a cash paying new customer three years ago. It took five months to receive an answer regarding extending the expiration of our free oil oil changes. Service with a smile is limited. More

This is how Infiniti likes to treat their customers, by screwing with their payments, damaging their credit then trying to make them pay twice. I don't know if the people at Infiniti can add, so maybe the screwing with their payments, damaging their credit then trying to make them pay twice. I don't know if the people at Infiniti can add, so maybe the public can figure out this equation. How in the world am I passed due when Ive made 27 payments out of a 39 month lease? It clearly shows 12 payments left and my lease is up 09/01/2021. So lets all count together, October 2020, November, 2020, December 2020, January 2021, February 2021, March 2021, April 2021, May 2021, June 2021, July 2021, August 2021 AND September 2021, thats 12 months right? So as of today October 2nd I should be current owing October 2020. So how in the world am I behind? I"ll take a guess! The wonderful people at Infiniti Financial Services have royally screwed up my previous payments and my account and will do nothing about it. More

Sammie was excellent he made sure I was comfortable with my purchase. He made my car buying experience easy. I will do future purchases with Sammie and Grubbs. my purchase. He made my car buying experience easy. I will do future purchases with Sammie and Grubbs. More

I really enjoyed my experience buying my vehicle from Grubbs Infiniti. Adolfo was most helpful in purchasing the vehicle! They had a great inventory for me to make my selection! Grubbs Infiniti. Adolfo was most helpful in purchasing the vehicle! They had a great inventory for me to make my selection! More

We really enjoyed our experience buying our vehicle from Grubbs Infiniti. Yessel was most helpful in purchasing the vehicle. We as also really appreciated Charles in financing. We love our car. Grubbs Infiniti. Yessel was most helpful in purchasing the vehicle. We as also really appreciated Charles in financing. We love our car. More

Great service. Samantha is amazing best service advisor I have ever had I am so happy to have her assigned to me. I have had many Porsche and Mercedes and they have not yet reached the level of service Saman have ever had I am so happy to have her assigned to me. I have had many Porsche and Mercedes and they have not yet reached the level of service Samantha has provided. Highly recommend! Thank you Samantha. More

I just really enjoyed how they were able to get me in the car I wanted to with having a 5 month old bankruptcy on my credit report! Happy to drive my Qx60 car I wanted to with having a 5 month old bankruptcy on my credit report! Happy to drive my Qx60 More

I choose Grubbs because of the large inventory. My sales associate made sure to find vehicles with all the features I wanted in different year models. I came away with an even nicer car than I wanted at a p associate made sure to find vehicles with all the features I wanted in different year models. I came away with an even nicer car than I wanted at a price that made me happy. It was a great first experience with Grubbs Infinity. More

Samantha and Chris in service are great! Friendly staff and nice lounge with Starbucks and fountain drinks. Great work on my QX80 and great job on my detail! and nice lounge with Starbucks and fountain drinks. Great work on my QX80 and great job on my detail! More

Julie from service was excellent Went above and beyond Julie from service was excellent Went above and beyond to take care of me and my car. Would rate her service 5/5 and would come back any day. Big Th Julie from service was excellent Went above and beyond to take care of me and my car. Would rate her service 5/5 and would come back any day. Big Thank you! More