Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grubbs INFINITI
Grapevine, TX
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs.
You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80.
Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,172 reviews
December 23, 2020
Samuel Ogunniran was very helpful, and despite it not being an Infiniti he was still very knowledgeable of the car that I was purchasing. He followed up after my first visit before I came back to answer being an Infiniti he was still very knowledgeable of the car that I was purchasing. He followed up after my first visit before I came back to answer any questions I had about the car, and was quick to schedule an appointment for me when I was ready. When I came back for a second visit, the car was ready in the showroom for a great presentation. More
by Qwertyasdf2357
Employees Worked With
sam ogunniran
December 23, 2020
Finis, Gerry & Rickie is the best!!! Thanks so much guys..for my Christmas, Graduation and Birthday gift! My new car purchase experience was everything I always dreamed of! God bless you'll & Happy Hol guys..for my Christmas, Graduation and Birthday gift! My new car purchase experience was everything I always dreamed of! God bless you'll & Happy Holidays! 💕🎄🤗🎁🎁🎁 More
by First Class Realtor of Dallas
Employees Worked With
Finis Robbins/New Sales, Gerry/Finance, Rickie/Finance
December 18, 2020
They make you feel like family and always do an excellent job!! I recommend Grubbs to all my friends and family. I have used Grubbs for year and will continue to. job!! I recommend Grubbs to all my friends and family. I have used Grubbs for year and will continue to. More
by Kimvolpe7
Employees Worked With
Other Employees :
Wes Hays always answers all your questions and concerns. He is amazing!, Dana Chittenden, Meagan Bishop
December 17, 2020
I just want to take a minute to rate my experience at Grubbs Infiniti. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. I would like give high praise to the salesma Grubbs Infiniti. As you can see I gave it 5 stars. This was a very smooth process from beginning to end. I would like give high praise to the salesman, Cedric Walker. His knowledge and experience in auto sales was far superior. There was no pressure from him at all. Thanks to finance David Canales. Thank you for your patience and for staying late to wrap the deal up. More
by Araceli
Employees Worked With
Cedric Walker and David Canales
December 16, 2020
Grubbs is the best...has the best sales guys and manager...Ben and Wale both deserve FIVES!! Ed Haynes was great at the finance part...saved me money! Very appreciative! manager...Ben and Wale both deserve FIVES!! Ed Haynes was great at the finance part...saved me money! Very appreciative! More
by Gale.evans
Employees Worked With
Ben and Wale. Ed Haynes was great as well!
December 14, 2020
Really enjoyed dealing with Grubbs employees. However, the negotiations can be a little long if you don’t simply accept there listed price on vehicles. Overall I had a great experience! the negotiations can be a little long if you don’t simply accept there listed price on vehicles. Overall I had a great experience! More
by hector.b
Employees Worked With
Kerry, Jacob and Tyrone from finance
December 13, 2020
Janae, was very thorough in making sure I understood the additional needs for my car. As always she is extremely courteous, friendly and quick to respond to any questions. I look forward to working with her additional needs for my car. As always she is extremely courteous, friendly and quick to respond to any questions. I look forward to working with her again. She provides the type of customer service Grubbs should be proud of. More
by VJ
Employees Worked With
Janae Baldwin
December 13, 2020
Today I went for my routine checkup on my Q50. All I needed was an oil change and tire rotation. During my oil change, the bolt on the oil pan was stripped so I had to get a replacement and my car had t needed was an oil change and tire rotation. During my oil change, the bolt on the oil pan was stripped so I had to get a replacement and my car had to stay overnight. My car is ready the next day after work as projected and it was clean very clean once I got it back into my possession. More
by Legacyblu
Employees Worked With
Sharlton
December 07, 2020
I purchased a Q60 from Summer Inan and Matthew Kusez last night and I was very pleased for the service and professionalism I received from them. Excellent company to do business. Thanks, Sade night and I was very pleased for the service and professionalism I received from them. Excellent company to do business. Thanks, Sade More
by Sade
Employees Worked With
Summer Inan, Matthew Kusez
December 06, 2020
Shon was excellent. Was prepared for the appointment and navigated the process efficiently. Was in and out in 2.5 hours which included a test drive. Finance was great. In and out in 10 minutes. Great experi navigated the process efficiently. Was in and out in 2.5 hours which included a test drive. Finance was great. In and out in 10 minutes. Great experience. More
by Matthew.fly
Employees Worked With
Shon Hood
