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Grubbs INFINITI

Grapevine, TX

4.8
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs. You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80. Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,172 reviews

December 06, 2020

Everyone I spoke with was friendly and professional. Every step was explained to me and all options explored. Courtesy car was helpful. Very satisfied with my experience. More

by Jmalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
December 05, 2020

My service Advisor Ashley Zuniga is awesome! No matter when a customer calls she makes you feel that no matter how little or big the problem is you are important! More

by Bcoates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

I had a great experience at Grubbs Infiniti thanks to Benjamin Donkor. He delivered on his promise and was the main reason I chose an Infiniti over another dealer. I am a first time car buyer and college More

by Cadorsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Donkor , Armani Le Roux
December 01, 2020

They respected my time and I appreciate that they listen. It was a Quick in and out. Most of paperwork was completed and waiting when I arrived. More

by Bree B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Mahaffey-Kohler
December 01, 2020

Excellent service, diagnostics and convenience. Sam was very helpful throughout the entire process, arranging a loaner vehicle to the concierge pick up. Vehicle was repaired, washed and returned without a More

by mtesta1163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

After driving Infiniti’s for 21 years, it was time for me to get a new lease or move on. Alan Alfano of Grubbs Infiniti made it easy for me to make the decision to lease a new QX50. He got me the beautiful b More

by KRPullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Kinchen
November 25, 2020

I just leased my second car from Grubbs Infiniti this time it is QX 60 they have a great team, easy to deal with, and left me with a pleasant experience More

by sdaoudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kusez
November 24, 2020

Grubbs service department is the best I have dealt with. The work was completed quickly and efficiently. Everyone was friendly and helpful. Paul Egerton is the best. More

by Oldguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Egerton
November 24, 2020

Unnecessary and inflated “dealer prep” fee added to final numbers. They tack on $1495 for all sales to pad profits. Industry standard warrants $295 tops More

by bomanlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes Hays
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stanley
Nov 24, 2020 -

Grubbs INFINITI responded

We are sorry you feel our dealer prep fee is unnecessary. Our team is happy to go over the process that we do to make every vehicle ready and safe for the road.

November 23, 2020

Quick, attentive, no pressure service. Staff is always kind and helpful. The waiting area is pleasant and welcoming with beverages, snacks, WiFi, and charging areas. More

by KelMack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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