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Grubbs INFINITI

Grapevine, TX

4.8
2,119 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,119 reviews

September 01, 2020

I have been a Grubbs Infiniti customer for several years. My dealings with them have always been positive and the service advisors are some of the best service advisors in the industry. They are friendly, More

by Rolltidebaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Quddus, Christopher Russell, Ashley Zuniga
August 31, 2020

Had a great experience. Adolfo was friendly and easy to work with. Very satisfied with the whole experience I had at Grubbs and with Adolfo. More

by tommyparker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez
August 30, 2020

He and the staff have been truly amazing. Understanding He and the staff have been truly amazing. Understanding of all of the crazy circumstances with my purchase. Very understanding and quickly resolv More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Adewale
August 29, 2020

Great service and on time delivery for service and repairs. Keeps you informed as to status, quick delivery upon finish and comfortable area for waiting. More

by ExpOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Zuniga
August 29, 2020

Excellent customer service. Honest, on time, followed up and explained everything that was done to the car. Great job!!! Will bring my car back for service here More

by PB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Russell
August 28, 2020

From the moment walking into the dealership, I felt very at ease. The staff made me feel comfortable and always asking if I needed refreshments. The dealership was very clean and staff very helpful and in More

by bmeharey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Canales, financial dept, Corey Isaac, Jacob Taylor
August 28, 2020

When I arrived at the dealership, I was greeted right away. I was directed where i was needed to go to meet with my service advisor. When I met with my service advisor, they went over my vehicle and pr More

by Red_infiniti-Q50s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Zuniga
August 28, 2020

Top-Notch is how I would describe the service provided by Julie. What sets Julie apart is her follow up communication. Julie called every 2-3 days with a status update on my repair and when I arrived at More

by RutledgeFalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Kinney
Aug 28, 2020 -

Grubbs INFINITI responded

Thank you for coming in an allowing Julie to provide the best service. Our teams work hard for our customers and that's what we are all about here to serve you our customers.

August 28, 2020

This is my third Grubbs Infiniti! I keep coming back because the customer service is excellent! They delivered my new car to my home and came to my office for me to sign the paper work. Thanks for makin More

by tlscheller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pluta
August 28, 2020

Great service visit for noise recently. Had loaner vehicle prepared when dropped off for diagnosis, service advisor called with updates and kept me apprised of issue and status throughout. This was in More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Matanga, Ashley Zuniga, Julie Kinney
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