
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,115 reviews
The team made the purchase process very easy. From The team made the purchase process very easy. From Picking out the car negotiating and all the paperwork. Normally purchasing a car is very frustrat The team made the purchase process very easy. From Picking out the car negotiating and all the paperwork. Normally purchasing a car is very frustrating this was not, it was pleasant. More
I drive 40 minutes out of my way to have my QX80 serviced at Grubbs Infiniti. The customer service and professionalism is phenomenal! Julie is a joy to deal with. She stepped in and assisted me during my las at Grubbs Infiniti. The customer service and professionalism is phenomenal! Julie is a joy to deal with. She stepped in and assisted me during my last service appointment and treated me like a Queen. Thank you. Grubbs Infiniti Rocks! More
Horrible Experience with sales at this Dealership !! Please dont deal with Mr. John Wale in this dealership. Our two car leases were almost up and we were going to see if we could buy the car. They calle Please dont deal with Mr. John Wale in this dealership. Our two car leases were almost up and we were going to see if we could buy the car. They called us in and said that they would offer us a great deal. Despite the pandemic and stuff, we visited the office - only to be insulted personally by the sales guy - Mr. John Wale. We were an existing client and wanted to work with them. I would not suggest anyone to go there and have this kind of experience. Downright offensive and rude. Its okay to say don't buy a car or can't do the deal but treat people with outright disdain and being disrespectful takes it to a whole new level. Will never recommend this to anyone and not wish this on my enemy. More
Everyone is always nice and respectful. They have always got me a loaner car quickly so I am never at the dealership waiting. This also includes a loaner for oil change🙂 got me a loaner car quickly so I am never at the dealership waiting. This also includes a loaner for oil change🙂 More
Two thumbs up for this dealership, employees, and management! Normally I despise going to a dealership, but Eric Glover & Jacob Taylor were top notch. I would definitely recommend this dealership to management! Normally I despise going to a dealership, but Eric Glover & Jacob Taylor were top notch. I would definitely recommend this dealership to anyone I know! More
Excellent experience, they made it super easy. Even during this time of social distancing, it was so easy. This is my fifth vehicle I'm bought from Grubbs. during this time of social distancing, it was so easy. This is my fifth vehicle I'm bought from Grubbs. More
She handled everything perfectly and made sure I was taken care of in a timely manner. I was completely satisfied with everything from start to finish. taken care of in a timely manner. I was completely satisfied with everything from start to finish. More
Grubb service is outstanding! Dietrich was on top of everything from drop off to pick up. He kept me informed on the warranty service being performed and made sure everything was addressed and repaired. everything from drop off to pick up. He kept me informed on the warranty service being performed and made sure everything was addressed and repaired. More