Grubbs INFINITI

Armani was excellent in providing insight on the QX50 along with fantastic customer service. Armani is a big reason why we elected to go with Infiniti instead of Audi. along with fantastic customer service. Armani is a big reason why we elected to go with Infiniti instead of Audi. More

From start to end great customer service , I wasn't disappointed at all! My family walked out with a great deal and the vehicle we were looking for .! Loved this dealership, definitely one of the best disappointed at all! My family walked out with a great deal and the vehicle we were looking for .! Loved this dealership, definitely one of the best .! More

The whole buying process was pure perfection! Yesell The whole buying process was pure perfection! Yesell sira was great with communicating & all of my wants and needs, and I never felt pressured to s The whole buying process was pure perfection! Yesell sira was great with communicating & all of my wants and needs, and I never felt pressured to settle. Very happy with my new Infiniti Qx50 and the service I received!🙂 More

Samuel O. in sales and Malo in financing ~5 Star Customer Service from beginning to end. Process took less than a hour. Thank you both! Service from beginning to end. Process took less than a hour. Thank you both! More

Never again will I go their. Nothing but lies told it just a soft pull on my credit turned out to be a hard pull. Guy was very unprofessional ran my credit 5 times. Waited in showroom for about a hr for just a soft pull on my credit turned out to be a hard pull. Guy was very unprofessional ran my credit 5 times. Waited in showroom for about a hr for a response. Drove a hour just to get their to be lied to. Never again will I suggest or use them. And was very pushy when it came to down payment.... Sad excuse for a dealership. Came back with lease price being higher then the actual finance price. Common bait and switch.... then tells me the car ain't even their. Working in the industry I know the games but this is horrible. My sales professional was Cedric. Be careful. Not nice at all. Seriously running credit 5 times when i told him once. They lost their mind. More

I’ve been a customer of Grubbs for many years! They are good to their customers and make the car purchase experience easy! thank you to Wes Mahaffey-Koehler! good to their customers and make the car purchase experience easy! thank you to Wes Mahaffey-Koehler! More

Excellent service, professional, attentive, knowledgeable and friendly. Always excellent at keeping me up to date on service being performed and recommended service that needs to be done. Best service depart and friendly. Always excellent at keeping me up to date on service being performed and recommended service that needs to be done. Best service department in DFW. More

I always have a great experience at Grubbs Infiniti in Grapevine, Julie and all the staff was great! I did notice that a young lady (I’m assuming the day porter) was constantly on the move cleaning and m Grapevine, Julie and all the staff was great! I did notice that a young lady (I’m assuming the day porter) was constantly on the move cleaning and making sure the restrooms were cleaned! That made me feel safe! More

The team made the purchase process very easy. From The team made the purchase process very easy. From Picking out the car negotiating and all the paperwork. Normally purchasing a car is very frustrat The team made the purchase process very easy. From Picking out the car negotiating and all the paperwork. Normally purchasing a car is very frustrating this was not, it was pleasant. More

I drive 40 minutes out of my way to have my QX80 serviced at Grubbs Infiniti. The customer service and professionalism is phenomenal! Julie is a joy to deal with. She stepped in and assisted me during my las at Grubbs Infiniti. The customer service and professionalism is phenomenal! Julie is a joy to deal with. She stepped in and assisted me during my last service appointment and treated me like a Queen. Thank you. Grubbs Infiniti Rocks! More