
Grubbs INFINITI
Grapevine, TX
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At Grubbs Infiniti, the sales team were so accommodating and efficient. Their fiance team is amazing and clearly and succinctly explained the package details. They provide top quality serv accommodating and efficient. Their fiance team is amazing and clearly and succinctly explained the package details. They provide top quality service and i was very satisfied with my buying experience. More
Brandy is one of the most responsive reps I have ever dealt with. Her integrity and follow-through are unsurpassed. Allan in service is top-notch, as well. They really take care of customers. dealt with. Her integrity and follow-through are unsurpassed. Allan in service is top-notch, as well. They really take care of customers. More
Worst experience I have had to date at a dealer service department. They did $2500 damage to my vehicle while installing tires and refuse to take ownership of their mistake. After looking at all the othe department. They did $2500 damage to my vehicle while installing tires and refuse to take ownership of their mistake. After looking at all the other reviews this seems to be a common trend at Grubs Infiniti Service Grapevine. When I told them I would not pay until my vehicle was returned like it was when I dropped it off the threats began. At this time they refuse to return my car after keeping it for 15 days without any communication on the issue. This was not the only issue I have had with this visit, just the culmination of a horrible trip to their dealership. Steer clear of this place at all costs. They have zero integrity and will cause you nothing but grief. Do not trust anything Jim Mora or any of their service department managers tell you. If they choose to do the right thing I will update the results. More
Cesaer was very helpful! I truly appreciate the dealership for staying open and service people who kept coming in to work on vehicles. I loved your loaner car but happy to have mine back. Thanks fo dealership for staying open and service people who kept coming in to work on vehicles. I loved your loaner car but happy to have mine back. Thanks for excellent service everyone! More
Armani and the Grubbs team were the most professional, knowledgeable and fun group to work with and made the buyung process seem seemless.. The Grubbs team was able to give me a great price according the knowledgeable and fun group to work with and made the buyung process seem seemless.. The Grubbs team was able to give me a great price according the Kelly Blue book on the vehicle. Thank you Jacob (sales manager) and had a quick and easy 5 minute auto loan approval process. I was impressed with the inspection and cleaning detail Grubbs did on the vehicle. I am a first time buyer from a dealership and i will go back to Grubbs and see Armani for future purchases. More
My experience with Grubbs was awesome the sales and finance department was great I made my purchase and it didn't take long to get the deal done finance department was great I made my purchase and it didn't take long to get the deal done More
It was my first time buying car at dealership and Grubbs Infiniti definitely made it an excellent purchasing experience. Chatted with the Rep online for inquiry about the car I was interested in, shortly af Infiniti definitely made it an excellent purchasing experience. Chatted with the Rep online for inquiry about the car I was interested in, shortly after a few minutes, one of their sales representative Juan called me to schedule an appointment for the test drive. I went in and test drove the car. Juan was there the whole time introducing every features of the vehicle and answered my questions. I ended up buying the car. No hassle at all! Definitely recommend Grubbs and Juan Vasquez at the dealership! More
I'm very satisfied with my purchase. His very friendly and helpful. I Would recommend to anyone. Thank you so much Adolfo for your efforts. and helpful. I Would recommend to anyone. Thank you so much Adolfo for your efforts. More
I had the privilege of working with this young man on buying a car online. He went over and above what a salesperson normally does. He’s the BEST. Grubbs Infiniti, he’s an asset to your business. Tha buying a car online. He went over and above what a salesperson normally does. He’s the BEST. Grubbs Infiniti, he’s an asset to your business. Thanks, Adolfo!! A very happy customer from Covington, Louisiana More
Ashley Zuniga Is amazing on her customer service and very efficientShe really cares about the needs of the customer very polite and cordialThat’s one of the reasons I go to Grubbs Infiniti efficientShe really cares about the needs of the customer very polite and cordialThat’s one of the reasons I go to Grubbs Infiniti More