
Grubbs INFINITI
Grapevine, TX
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Dietrich Sancillo is one of the best service advisor that I have ever had....he is great at what he does and he cares about the people he services.... I have ever had....he is great at what he does and he cares about the people he services.... More
As usual Brad proved that he’s the best. Very promising and prompt. He knows his job very well and he’s very knowledgeable. I will always recommend for everyone. Thanks Brad and prompt. He knows his job very well and he’s very knowledgeable. I will always recommend for everyone. Thanks Brad More
Had a great experience with the service department. My car was under warranty and took it in to get something fixed and they found something else that was under warranty that needed repair too. That is car was under warranty and took it in to get something fixed and they found something else that was under warranty that needed repair too. That is great service! More
We had a worst experience at Grubbs infinity/Volvo Grapevine, we worked with JACOB TAYLOR, he changed the numbers and does not honor what they talked about the day before, they don't behave like a lux Grapevine, we worked with JACOB TAYLOR, he changed the numbers and does not honor what they talked about the day before, they don't behave like a luxury car dealer at all, I don't understand how he became a sales director at Grubbs, we ended up signing a better deal at Crest Volvo. More
Enjoy the the dealership and the way they handle business and they are always great. Chris Russell our service advisor is awesome, he is very thorough and always has awesome attitude. Miss the snacks they and they are always great. Chris Russell our service advisor is awesome, he is very thorough and always has awesome attitude. Miss the snacks they offered! More
Awful service, a bunch of liars, and will never get ahold of you. Please don’t waste your time here. They obviously don’t care about their customers. Go somewhere else. Just based off of my experience I can of you. Please don’t waste your time here. They obviously don’t care about their customers. Go somewhere else. Just based off of my experience I can guarantee you’ll have a better experience elsewhere. More
The transfer from lease to ownership went smoothly. The management team was friendly, knowledgeable & informative. The Service Dept. was also expedient with the inspection. Would highly recommend Grubbs In management team was friendly, knowledgeable & informative. The Service Dept. was also expedient with the inspection. Would highly recommend Grubbs Infiniti. More
Grubbs Infiniti always gives excellent customers service and my service adviser always give excellent customer services as well. I would recommend Grubbs Infiniti to family or friends that are in the marke and my service adviser always give excellent customer services as well. I would recommend Grubbs Infiniti to family or friends that are in the market for a car More
Very nice experience. Julie Kinney was very engaged and communicated the process very well with my wife. She even found a key for the wheel locks for us so that we didn’t have to buy one. communicated the process very well with my wife. She even found a key for the wheel locks for us so that we didn’t have to buy one. More