Back

Grubbs INFINITI

Grapevine, TX

4.8
2,119 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 2,119 reviews

January 03, 2020

Dietrich Sancillo is one of the best service advisor that I have ever had....he is great at what he does and he cares about the people he services.... More

by jmac2323
Recommend Dealer
Yes
Employees Worked With
Dietrich Sancillo
January 03, 2020

As usual Brad proved that he’s the best. Very promising and prompt. He knows his job very well and he’s very knowledgeable. I will always recommend for everyone. Thanks Brad More

by Car Guru
Recommend Dealer
Yes
Employees Worked With
Brad Ogle
December 31, 2019

Had a great experience with the service department. My car was under warranty and took it in to get something fixed and they found something else that was under warranty that needed repair too. That is More

by E Doba
Recommend Dealer
Yes
Employees Worked With
Dietrich Sancillo
December 31, 2019

I had an awesome visit. My advisor Aaron Graeb was exceptional. I would definitely be asking for him on my next Service visit. Thank you! More

by manningsk
Recommend Dealer
Yes
Employees Worked With
Aaron Graeb 5 stars
December 31, 2019

We had a worst experience at Grubbs infinity/Volvo Grapevine, we worked with JACOB TAYLOR, he changed the numbers and does not honor what they talked about the day before, they don't behave like a lux More

by Vinod4u287
Recommend Dealer
No
Employees Worked With
Jacob Taylor
December 31, 2019

Enjoy the the dealership and the way they handle business and they are always great. Chris Russell our service advisor is awesome, he is very thorough and always has awesome attitude. Miss the snacks they More

by Laucollins2000
Recommend Dealer
Yes
Employees Worked With
Christopher Russell
December 29, 2019

Awful service, a bunch of liars, and will never get ahold of you. Please don’t waste your time here. They obviously don’t care about their customers. Go somewhere else. Just based off of my experience I can More

by vickery.shay
Recommend Dealer
No
Employees Worked With
Anthony Miller , Dana Chittenden
Dec 30, 2019 -

Grubbs INFINITI responded

We are very sorry that your experience was not what you expected. We are always working on our process to better our customers shopping experience with us.

December 29, 2019

The transfer from lease to ownership went smoothly. The management team was friendly, knowledgeable & informative. The Service Dept. was also expedient with the inspection. Would highly recommend Grubbs In More

by RMB
Recommend Dealer
Yes
Employees Worked With
Walle Adawale, Angelina , Raza I
December 28, 2019

Grubbs Infiniti always gives excellent customers service and my service adviser always give excellent customer services as well. I would recommend Grubbs Infiniti to family or friends that are in the marke More

by Service
Recommend Dealer
Yes
Employees Worked With
Ralph Gutierrez, Danny Prudencio
December 26, 2019

Very nice experience. Julie Kinney was very engaged and communicated the process very well with my wife. She even found a key for the wheel locks for us so that we didn’t have to buy one. More

by derekdishner
Recommend Dealer
Yes
Employees Worked With
Julie Kinney
...
144
...