
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,136 reviews
Made a uncertain out of state purchase right I purchased an Infinity QX30 from California. It failed inspection. Grubbs Infinity fixed Coolant problem and made me aware of a front end alignment. I purchased an Infinity QX30 from California. It failed inspection. Grubbs Infinity fixed Coolant problem and made me aware of a front end alignment. I appreciate the free loaner car. More
Great experience From Finis to Raza to finance. Everything was professional and enjoyable. Quality people in sales management and finance. Will recommend to any one wh From Finis to Raza to finance. Everything was professional and enjoyable. Quality people in sales management and finance. Will recommend to any one who needs a vehicle. More
Excellent & Professional Todd Blackwell is always very courteous, professional & provides excellent service & care. Always very friendly and greets you with a smile. Always ho Todd Blackwell is always very courteous, professional & provides excellent service & care. Always very friendly and greets you with a smile. Always honest with what needs to get done and explains things in great detail. More
Very responsive Great fast service, friendly technician. Got a loaner on no notice. Please keep that up, as sometimes emergencies occur and one can’t plan for that ne Great fast service, friendly technician. Got a loaner on no notice. Please keep that up, as sometimes emergencies occur and one can’t plan for that need. More
Very good staff appreciate you guys My service rep Ashley did a great job by taking care of the situation Everything turned out great I appreciate earthly were all her ability to help My service rep Ashley did a great job by taking care of the situation Everything turned out great I appreciate earthly were all her ability to help me You guys have a great employee and Ashley More
good sales experience Good sales experience with Michael Steen. He was quite attentive to us and our questions. He did good follow up with us as well. I would recommend thi Good sales experience with Michael Steen. He was quite attentive to us and our questions. He did good follow up with us as well. I would recommend this sales associate. More
Ask for Cesar If you are going in for service on an Infinity, ask for Cesar. He handled my service issue professionally and to full resolution. Truly pleased with h If you are going in for service on an Infinity, ask for Cesar. He handled my service issue professionally and to full resolution. Truly pleased with his initiative and attentiveness to detail. More
Buying an extra key. I'm Todd greeted me and he did a Fantastic job! Has me in and out fast,and he helped me set up my Serrius satellite radio. Thank you Todd! Todd greeted me and he did a Fantastic job! Has me in and out fast,and he helped me set up my Serrius satellite radio. Thank you Todd! More
Great customer experience Very good experience and outstanding customer support from Dietrich. He is a great representative for Grubbs. He communicated with me several times t Very good experience and outstanding customer support from Dietrich. He is a great representative for Grubbs. He communicated with me several times to make sure I was kept informed regarding the work to be performed and the cost. More
Great service every time The service and people are always great. This is my first Infiniti that I've bought, I'll always drive one now just because of the service The service and people are always great. This is my first Infiniti that I've bought, I'll always drive one now just because of the service More