Back

Grubbs INFINITI

Grapevine, TX

4.8
2,136 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 2,136 reviews

October 20, 2019

Made a uncertain out of state purchase right I purchased an Infinity QX30 from California. It failed inspection. Grubbs Infinity fixed Coolant problem and made me aware of a front end alignment. More

by HelenA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae Baldwin
October 20, 2019

Great experience From Finis to Raza to finance. Everything was professional and enjoyable. Quality people in sales management and finance. Will recommend to any one wh More

by Dprovost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raza I, Finis robbins
October 19, 2019

Excellent & Professional Todd Blackwell is always very courteous, professional & provides excellent service & care. Always very friendly and greets you with a smile. Always ho More

by Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Blackwell
October 17, 2019

Very responsive Great fast service, friendly technician. Got a loaner on no notice. Please keep that up, as sometimes emergencies occur and one can’t plan for that ne More

by PED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
October 17, 2019

Very good staff appreciate you guys My service rep Ashley did a great job by taking care of the situation Everything turned out great I appreciate earthly were all her ability to help More

by arnoldmaxey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raza I, Ashley Zuniga, Finis robbins
October 16, 2019

good sales experience Good sales experience with Michael Steen. He was quite attentive to us and our questions. He did good follow up with us as well. I would recommend thi More

by shannyp71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael steen
October 16, 2019

Ask for Cesar If you are going in for service on an Infinity, ask for Cesar. He handled my service issue professionally and to full resolution. Truly pleased with h More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
October 15, 2019

Buying an extra key. I'm Todd greeted me and he did a Fantastic job! Has me in and out fast,and he helped me set up my Serrius satellite radio. Thank you Todd! More

by Kelly Conley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Blackwell
October 15, 2019

Great customer experience Very good experience and outstanding customer support from Dietrich. He is a great representative for Grubbs. He communicated with me several times t More

by scouch53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dietrich Sancillo
October 14, 2019

Great service every time The service and people are always great. This is my first Infiniti that I've bought, I'll always drive one now just because of the service More

by Mike b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Kinney
...
152
...