
Grubbs INFINITI
Grapevine, TX
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Purchase of QX60 lease. Having been through many car buying episodes in my long life, I must say that the experience with Grubbs was by far the best. Staff was attentive and Having been through many car buying episodes in my long life, I must say that the experience with Grubbs was by far the best. Staff was attentive and precise, and the entire event was quick and satisfying. More
Good experience with the service center! I just made a last minute call to check if I could get the service done on my qx60. They just made it a seamless effort for me, by just accommodating I just made a last minute call to check if I could get the service done on my qx60. They just made it a seamless effort for me, by just accommodating the last min checking and getting the entire service done in less than 2 hours with excellent detail. Dany was awesome!! who took care of it for me right from the beginning till end and made sure all details was taken care off before handing out the car to me. True customer service! More
Consistently excellent service. Grubbs Infiniti is like family. We know them and they know us. We have had over 10 vehicles from them and would never consider any other dealer for ou Grubbs Infiniti is like family. We know them and they know us. We have had over 10 vehicles from them and would never consider any other dealer for our automotive needs. They are knowledgeable and friendly as they consistently deliver a quality of service that surpasses our expectations. Their dealership is a beautiful and comfortable place to facilitate our needs. The vehicles are picked up at our door and loners left whenever we need service. We cannot say enough in response except to recommend Grubbs Infiniti to everyone! More
Professionalism Very professional and experienced and very knowledgeable about the vehicle Non pushy and able to take the time to test drive what is comfortable and Very professional and experienced and very knowledgeable about the vehicle Non pushy and able to take the time to test drive what is comfortable and within your budget More
Great experience! My local Infiniti dealer was not cooperative and I decided to call Grubbs. They were able to find my vehicle and meet my target price. The dealership My local Infiniti dealer was not cooperative and I decided to call Grubbs. They were able to find my vehicle and meet my target price. The dealership experience was great; specifically Mandy Matanga. II highly recommend Grubbs. More
Excellent service My advisor, Chris Russell and other staffs are very attentive, friendly, helpful and fast. Very upfront about the costs of needed repair without bein My advisor, Chris Russell and other staffs are very attentive, friendly, helpful and fast. Very upfront about the costs of needed repair without being pushy Clean location, excellent service. More
Julie is awesome! Julie is the best Service Manager I’ve ever had! She’s knowledgeable and able to explain things to me in a way that I can understand - I’m not a car p Julie is the best Service Manager I’ve ever had! She’s knowledgeable and able to explain things to me in a way that I can understand - I’m not a car person :) And I don’t feel like just a number. More
Made My Day! Todd was very gracious and helpful. I'd gotten a quote for two tires from NTB, and Infiniti was able to save me money and assist me by just patching t Todd was very gracious and helpful. I'd gotten a quote for two tires from NTB, and Infiniti was able to save me money and assist me by just patching the tire (I was told by NTB this couldn't be done). I'm very pleased with the service I received from Todd and appreciate Infiniti taking care of me! He made my day 😀 More
Professional Sales Consultant Mandy sold me my 2nd Q50 back in July and this post is well overdue. Mandy is a professional and has excellent customer service skills. She has no pro Mandy sold me my 2nd Q50 back in July and this post is well overdue. Mandy is a professional and has excellent customer service skills. She has no problem debating with management to assist with getting you a deal within your budget. Mandy’s is honest and want lead you wrong. Mandy is one of the top sellers at Grubbs Infinity, go out and see her and you will find yourself writing a wonderful review as well. Thanks Mandy for all your help with the purchase of my car new. I will keep in touch, hope to do business with you again. More
Exceptional experience at Grubbs Infiniti I always enjoying to come Grubb. Advisors are awesome, Adrian was exceptional! Adrian kept me posted helped me phase in my vehicles most important s I always enjoying to come Grubb. Advisors are awesome, Adrian was exceptional! Adrian kept me posted helped me phase in my vehicles most important services cost effectively. The loaner service experience was outstanding. Grubbs is always my Infiniti dealer and service place of choice. More