
Grubbs INFINITI
Grapevine, TX
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Very comfortable! Scheduled servive for vehicle using Valet service today for the first time. The service I received was excellent. My vehicle was picked up timely. Tod Scheduled servive for vehicle using Valet service today for the first time. The service I received was excellent. My vehicle was picked up timely. Todd my service advisor contacted me frequently about the status of my vehicle. From the time of arrival until I was completely done. I was even able to make payment through link. Every step of the process was efficient and made my day easier. No hard sells for unnecessary repairs. Stress and hassle free. More
Julie took great care of us on a very bz Saturday! She was very pleasant and efficient Excellent customer service- It was very hot that day and she was a true professional! Thanks! Awesome! Reall She was very pleasant and efficient Excellent customer service- It was very hot that day and she was a true professional! Thanks! Awesome! Really appreciate it! More
Job well done Brad took care of our vehicle in a very professional and efficient manner. I did not expect this level of service. I would recommend this Dealer Brad took care of our vehicle in a very professional and efficient manner. I did not expect this level of service. I would recommend this Dealer More
Worked hard to get the deal dont Mike Atakor (I know the spelling of last name is all wrong) He was amazing. He was very patient and thorough. He took his time and found the vehicle Mike Atakor (I know the spelling of last name is all wrong) He was amazing. He was very patient and thorough. He took his time and found the vehicle we wanted and worked diligently to get the deal done. Terry McCain Was also amazing. He fully understood our situation and worked tirelessly and very creatively to get our deal done. The customer service we experienced has just won a loyal customer. I will be telling my family , friends and church members to go visit Grubbs when they are in need of a vehicle. More
Wonderful experience with a great sales team Had a great experience car shopping. This was the first dealership we visited and test drove the car and quickly fell in love. Esat Dreshaj Took his Had a great experience car shopping. This was the first dealership we visited and test drove the car and quickly fell in love. Esat Dreshaj Took his time to show us different cars, explained pricing and different package options. We were on the fence of whether to lease or buy and he explained both options and we went with a lease. Alan Alfano the manager came in an introduced himself and also was very helpful. I highly recommend this dealership. Great customer service More
Excellent service I been a customer at Grubbs Infiniti for the last 5 years, every time I take my vehicle for service, the level of customer service is excellent. I been a customer at Grubbs Infiniti for the last 5 years, every time I take my vehicle for service, the level of customer service is excellent. More
What a wonderful services ! They provided the honest and friendly services at this dealer . I highly recommend this dealer to my friends and family . I will definitely come back They provided the honest and friendly services at this dealer . I highly recommend this dealer to my friends and family . I will definitely come back here for my car services in the future . More
Brad Wright 6/5 Brad Wright knocked it out of the park. He took the stereotypical hellscape that is car sales and turned it into a candid and amicable experience, kee Brad Wright knocked it out of the park. He took the stereotypical hellscape that is car sales and turned it into a candid and amicable experience, keeping his customer's needs at the forefront of his decisions and maintaining a pleasant attitude throughout. The facility is top notch and the other employees were more than accommodating, but Brad... Brad is the reason I'm writing this review. More
Outstanding service Out of all the sales reps I have ever worked with, at and outside of Infiniti, I'd have to say Finis was by far the best from beginning to end. Which Out of all the sales reps I have ever worked with, at and outside of Infiniti, I'd have to say Finis was by far the best from beginning to end. Which is almost impossible to find nowadays. If it was up to me, he would be the only one I want to work with in the future and the only one I would send my friends and family to. More
Excellent service Explained required service work clearly. Very friendly. Provided loaner during service. Service Agent enabled a very friendly easy experience. Nic Explained required service work clearly. Very friendly. Provided loaner during service. Service Agent enabled a very friendly easy experience. Nice facilities. Price competitive. Thank you. More