
Grubbs INFINITI
Grapevine, TX
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Professionalism Very professional and experienced and very knowledgeable about the vehicle Non pushy and able to take the time to test drive what is comfortable and Very professional and experienced and very knowledgeable about the vehicle Non pushy and able to take the time to test drive what is comfortable and within your budget More
Great experience! My local Infiniti dealer was not cooperative and I decided to call Grubbs. They were able to find my vehicle and meet my target price. The dealership My local Infiniti dealer was not cooperative and I decided to call Grubbs. They were able to find my vehicle and meet my target price. The dealership experience was great; specifically Mandy Matanga. II highly recommend Grubbs. More
Julie is awesome! Julie is the best Service Manager I’ve ever had! She’s knowledgeable and able to explain things to me in a way that I can understand - I’m not a car p Julie is the best Service Manager I’ve ever had! She’s knowledgeable and able to explain things to me in a way that I can understand - I’m not a car person :) And I don’t feel like just a number. More
Made My Day! Todd was very gracious and helpful. I'd gotten a quote for two tires from NTB, and Infiniti was able to save me money and assist me by just patching t Todd was very gracious and helpful. I'd gotten a quote for two tires from NTB, and Infiniti was able to save me money and assist me by just patching the tire (I was told by NTB this couldn't be done). I'm very pleased with the service I received from Todd and appreciate Infiniti taking care of me! He made my day 😀 More
Excellent service My advisor, Chris Russell and other staffs are very attentive, friendly, helpful and fast. Very upfront about the costs of needed repair without bein My advisor, Chris Russell and other staffs are very attentive, friendly, helpful and fast. Very upfront about the costs of needed repair without being pushy Clean location, excellent service. More
Professional Sales Consultant Mandy sold me my 2nd Q50 back in July and this post is well overdue. Mandy is a professional and has excellent customer service skills. She has no pro Mandy sold me my 2nd Q50 back in July and this post is well overdue. Mandy is a professional and has excellent customer service skills. She has no problem debating with management to assist with getting you a deal within your budget. Mandy’s is honest and want lead you wrong. Mandy is one of the top sellers at Grubbs Infinity, go out and see her and you will find yourself writing a wonderful review as well. Thanks Mandy for all your help with the purchase of my car new. I will keep in touch, hope to do business with you again. More
Exceptional experience at Grubbs Infiniti I always enjoying to come Grubb. Advisors are awesome, Adrian was exceptional! Adrian kept me posted helped me phase in my vehicles most important s I always enjoying to come Grubb. Advisors are awesome, Adrian was exceptional! Adrian kept me posted helped me phase in my vehicles most important services cost effectively. The loaner service experience was outstanding. Grubbs is always my Infiniti dealer and service place of choice. More
Very comfortable! Scheduled servive for vehicle using Valet service today for the first time. The service I received was excellent. My vehicle was picked up timely. Tod Scheduled servive for vehicle using Valet service today for the first time. The service I received was excellent. My vehicle was picked up timely. Todd my service advisor contacted me frequently about the status of my vehicle. From the time of arrival until I was completely done. I was even able to make payment through link. Every step of the process was efficient and made my day easier. No hard sells for unnecessary repairs. Stress and hassle free. More
Julie took great care of us on a very bz Saturday! She was very pleasant and efficient Excellent customer service- It was very hot that day and she was a true professional! Thanks! Awesome! Reall She was very pleasant and efficient Excellent customer service- It was very hot that day and she was a true professional! Thanks! Awesome! Really appreciate it! More
Job well done Brad took care of our vehicle in a very professional and efficient manner. I did not expect this level of service. I would recommend this Dealer Brad took care of our vehicle in a very professional and efficient manner. I did not expect this level of service. I would recommend this Dealer More