Grubbs INFINITI

Worked hard to get the deal dont Mike Atakor (I know the spelling of last name is all wrong) He was amazing. He was very patient and thorough. He took his time and found the vehicle Mike Atakor (I know the spelling of last name is all wrong) He was amazing. He was very patient and thorough. He took his time and found the vehicle we wanted and worked diligently to get the deal done. Terry McCain Was also amazing. He fully understood our situation and worked tirelessly and very creatively to get our deal done. The customer service we experienced has just won a loyal customer. I will be telling my family , friends and church members to go visit Grubbs when they are in need of a vehicle. More

Wonderful experience with a great sales team Had a great experience car shopping. This was the first dealership we visited and test drove the car and quickly fell in love. Esat Dreshaj Took his Had a great experience car shopping. This was the first dealership we visited and test drove the car and quickly fell in love. Esat Dreshaj Took his time to show us different cars, explained pricing and different package options. We were on the fence of whether to lease or buy and he explained both options and we went with a lease. Alan Alfano the manager came in an introduced himself and also was very helpful. I highly recommend this dealership. Great customer service More

Excellent service I been a customer at Grubbs Infiniti for the last 5 years, every time I take my vehicle for service, the level of customer service is excellent. I been a customer at Grubbs Infiniti for the last 5 years, every time I take my vehicle for service, the level of customer service is excellent. More

What a wonderful services ! They provided the honest and friendly services at this dealer . I highly recommend this dealer to my friends and family . I will definitely come back They provided the honest and friendly services at this dealer . I highly recommend this dealer to my friends and family . I will definitely come back here for my car services in the future . More

Brad Wright 6/5 Brad Wright knocked it out of the park. He took the stereotypical hellscape that is car sales and turned it into a candid and amicable experience, kee Brad Wright knocked it out of the park. He took the stereotypical hellscape that is car sales and turned it into a candid and amicable experience, keeping his customer's needs at the forefront of his decisions and maintaining a pleasant attitude throughout. The facility is top notch and the other employees were more than accommodating, but Brad... Brad is the reason I'm writing this review. More

Outstanding service Out of all the sales reps I have ever worked with, at and outside of Infiniti, I'd have to say Finis was by far the best from beginning to end. Which Out of all the sales reps I have ever worked with, at and outside of Infiniti, I'd have to say Finis was by far the best from beginning to end. Which is almost impossible to find nowadays. If it was up to me, he would be the only one I want to work with in the future and the only one I would send my friends and family to. More

DONT BUY USED CARS FROM HERE If I could choose “disgusted” as a review I would. Do not EVER come here for a used car. My daughter worked 2 jobs all summer and with her money alrea If I could choose “disgusted” as a review I would. Do not EVER come here for a used car. My daughter worked 2 jobs all summer and with her money already in savings had a total of 5,000$ to put toward a used car. She is going off to college soon so we wanted her to have a reliable car that would last her a while. Found a 2013 Dodge Dart here and came in to look at it. BIG MISTAKE. We should have never come here. We ended up buying the car and in less than 3 weeks of having the car with “brand new tires” had 2 flats. The day I picked the car up after signing all the paperwork was told “by the way the key fob doesn’t lock the door.. sorry just found that out”. They didn’t offer to give me a new key fob I had to ask for one then after being told at first no, they finally agreed to give me a new key. We live an hour away so had to drive back up there to get the key. I get in the car the next day with my daughter and naturally pull the sun visor down and the whole thing literally falls out of the socket and is hanging by wires. The socket is broken off and they had just poked everything in so that it looked fine until u pull it down to use it. Im pissed about this because if I knew about this when I looked at the car I would have NEVER bought the car. A few days later the car is making a major grinding and vibrating sound in the front. In addition to that my daughter is in the drive thru line at Chicken Express, puts the car in park because of the wait, then goes to put the car in drive- the car won’t get out of park. We wait an hour and half until tow truck gets there and the car is towed to the dealership. We go to pick up the rental car they offered, again an hour away, and I tell Corey about everything that is going wrong and that I want those things all fixed. I’m assured yes yes they will fix everything. But your not even taking any notes on all the things I’m telling you is wrong. Get the call oh good news, the car is fixed and ready for pick up. I ask everything is fixed? Yes I’m told. Drive another hour to get the car only to find out on the way home that the car is still making that horribly extremely loud grinding and vibrating sound and guess what?? I go to pull the visor down and it falls right out into my hand hanging by the wires!!! NOT FIXED!!! I even asked Dorian before we drove out there did they fix that loud grinding and vibrating sound that the car is doing? He tells me I assure you all of our service people have looked at that car and we don’t hear a thing. Are you freaking kidding me!!??? It’s literally the first thing we heard driving off the lot after picking up my “fixed” car. I’m so disgusted and sad for my daughter who worked so hard for her first car to be lied and tricked into buying a LEMON. Oh but they were so pleased with themselves for filling up the gas tank for us as a consultation prize. My daughter is now stuck with this 10,000$ piece of crap car and I’m so upset I don’t know what to do but warn others about buying used cars from them. WHATEVER YOU DO—— NEVER PURCHASE FROM HERE—- don’t learn the hard way like we did. We are now looking into trading the car in which means we just lost all of my daughter’s hard earned money. But I refuse to have her driving in that UNSAFE LEMON OF A CAR. Thanks for NOTHING. More

Excellent service Explained required service work clearly. Very friendly. Provided loaner during service. Service Agent enabled a very friendly easy experience. Nic Explained required service work clearly. Very friendly. Provided loaner during service. Service Agent enabled a very friendly easy experience. Nice facilities. Price competitive. Thank you. More

Not Just Great, Lifesaving My experience at Grubbs Infinity today was phenomenal both with sales representative, Raphael Gutierrez III and Finance Manager Michael Trammell. All My experience at Grubbs Infinity today was phenomenal both with sales representative, Raphael Gutierrez III and Finance Manager Michael Trammell. All other representatives were great as well, including the gentleman helping me with my little accident (falling off the chair and browsing myself). I'll definitely recommend this dealership to all my friends and colleagues. More

Fast and easy, professional team These guys were the fastest in handling my paperwork and getting me in to my car than any other car I have ever purchased! Sales A1 finance A1. These guys were the fastest in handling my paperwork and getting me in to my car than any other car I have ever purchased! Sales A1 finance A1. More