
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,136 reviews
Thorough maintenance Most thorough maintenance with oil change, lube, brake and tire rotation. The very clean waiting area includes private areas for working or relaxing Most thorough maintenance with oil change, lube, brake and tire rotation. The very clean waiting area includes private areas for working or relaxing with free fruit, muffins, and premium coffee or soda. My car was returned sparkling clean inside and out. More
Brake service Repairs were done timely and price was reasonable. Loaner was provided. Repairs included a recall, brakes, and windshield wipers. Car was ready and pa Repairs were done timely and price was reasonable. Loaner was provided. Repairs included a recall, brakes, and windshield wipers. Car was ready and parked on the drive when I arrived. More
Made me feel like a valued customer When I tried to schedule both an oil change and recall item, they had no loaners available. So I only scheduled the oil change, since it was fairly q When I tried to schedule both an oil change and recall item, they had no loaners available. So I only scheduled the oil change, since it was fairly quick. When I dropped my car off, I mentioned this to Chris, the service adviser. He apologized and then walked me over to the lounge. Since this was my first visit and I wasn't familiar with the facility. After sitting in the lounge for a few minutes. To my surprise, he came back and told me he had talked to his manager and was able to get me a loaner. Which meant I could get both items handled and not have to sit and wait. I really appreciate that he made the extra effort to make this happen. And may have won me over as a customer! More
Salesman was excellent, finance was very helpful. The salesman that handled my purchase was excellent very professional helps me with anything that I needed and all around was a great experience.The f The salesman that handled my purchase was excellent very professional helps me with anything that I needed and all around was a great experience.The finance office works with me repeatedly to find the perfect deal for me. More

Excellent customer service Aman is one if the main reasons we keep coming back to grubbs along with managers and customer service. He always goes above and beyond to make sure w Aman is one if the main reasons we keep coming back to grubbs along with managers and customer service. He always goes above and beyond to make sure we are happy and satisfied customers he is honest and straightforward and knows his vehicles well very informative Aman is your best salesman that you could ever have!!!Thanks Aman to More
Excellent customer service Aman Is the reason we keep coming back to Grubbs. He is excellent with customer service knowledge of vehicles, will go above and beyond for each poten Aman Is the reason we keep coming back to Grubbs. He is excellent with customer service knowledge of vehicles, will go above and beyond for each potential customer and after the sale! He is honest straightforward and you will not go wrong go see Aman!! More
Oil change. Even when the Dealer was busy, still the work was done in a timely manner. I definitely would recommend this place to friends and family. My service Even when the Dealer was busy, still the work was done in a timely manner. I definitely would recommend this place to friends and family. My service advisor Paul was great and friendly. More
Excellent service and sales experience I recently purchased my second car from Grubbs Infiniti, and on both occasions used Meagan Bishop as my sales consultant. She always goes above and be I recently purchased my second car from Grubbs Infiniti, and on both occasions used Meagan Bishop as my sales consultant. She always goes above and beyond what would be expected of a sales consultant. Her knowledge of their inventory and features available in each class of car was impressive. She helped me to determine what vehicle would best suit my needs, and I have been so happy with the choice I made. Her experience and service after the sales have been impressive. I will certainly be back to Grubbs and use Meagan as my sales consultant on my next vehicle purchase. More
Amazing service I’ve been to a few dealerships looking for cars. I have run into the typical sales people trying to get every penny out of me. I was very pleasantly I’ve been to a few dealerships looking for cars. I have run into the typical sales people trying to get every penny out of me. I was very pleasantly surprised by Grubbs, particularly my sales person, Meagan Bishop. She actually listened to me and what I needed in a car as far as type of car, price and packages. My experience at Grubbs with Meagan was excellent and I am very happy with my purchase, their follow up and continued service. More
Service with a integrity, knowledge and a smile! Very friendly, knowledgeable and true to his word. Not only did we purchase 1 but 2 vehicles and looking forward to a 3rd. Thanks Dui! Very friendly, knowledgeable and true to his word. Not only did we purchase 1 but 2 vehicles and looking forward to a 3rd. Thanks Dui! More