
Grubbs INFINITI
Grapevine, TX
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Great customer service Chris was very helpful. He also response back quickly when I had any questions and let me know any updates on my vehicle. I will take my car right bac Chris was very helpful. He also response back quickly when I had any questions and let me know any updates on my vehicle. I will take my car right back to him. He is a very positive and understanding I will be bringing my car definitely back to him. I will be telling my friends what a great service that I had from Chris and the experience through infinity. More
Fast and simple I came in to get a simple oil change and when I got there I was greeted with a big smile. He got me checked in and checked out very fast I came in to get a simple oil change and when I got there I was greeted with a big smile. He got me checked in and checked out very fast More
Thank You! My salesperson Jerred was very helpful and knowledgeable about his job...He was very patient and EXCEPTIONALLY KIND!...Everyone there gave me a very My salesperson Jerred was very helpful and knowledgeable about his job...He was very patient and EXCEPTIONALLY KIND!...Everyone there gave me a very WARM WELCOME...I will surely not forget my experience with your Dealership..Thank you! More
Great AllStar Customer Service Yesss, my service advisor Paul was and always very helpful whenever I bring my car in for service. He cares about the customer overall and not just th Yesss, my service advisor Paul was and always very helpful whenever I bring my car in for service. He cares about the customer overall and not just their car. Paul, You Rock! Thank You 😊 Ms. C. Brewer More
Finin Robbin was Very good to me and my wife tell him we app Once again I appreciate the people that work with me in a very rational honest and courteous Courtney my way I second Peair and Infiniti and that is o Once again I appreciate the people that work with me in a very rational honest and courteous Courtney my way I second Peair and Infiniti and that is one of the reasons we keep coming back thank you guys very muchFrom our hearts thank you guys very much Mr. and Mrs. maxey More
Doesn’t get any better I came in looking at a Diesel Jaguar but wasn’t completely sold that it’s what i truly wanted. Adolfo was not only the most respectful, but also the m I came in looking at a Diesel Jaguar but wasn’t completely sold that it’s what i truly wanted. Adolfo was not only the most respectful, but also the most helpful and patient. He allowed me to drive as many cars as it took until I was certain what was the right choice for me. He is knowledgeable of all information and features available. And most importantly he was always 100% transparent and honest without any of the games. Such a rare quality in such a high quality individual. His service is unmatched and is appreciated. Above and beyond surely describes his service. Thank you for your honesty, quality service, hard work and dedication to your customers!! It doesn’t get any better than this! More
Great experience at Grubbs Infiniti Stop by Grubbs Infiniti and found a preowned BMW X5 with just a couple thousand miles on it work with Moji and sayed And the manager who bent over ba Stop by Grubbs Infiniti and found a preowned BMW X5 with just a couple thousand miles on it work with Moji and sayed And the manager who bent over backwards to make sure everything worked up on the numbers… No arguing no fighting they got me exactly what I was looking for would recommend it to anyone More
Friendly and knowledgeable staff Everytime I have gone into Grubbs Infiniti I've always had amazing customer service from all their staff members. No matter how many clients they have Everytime I have gone into Grubbs Infiniti I've always had amazing customer service from all their staff members. No matter how many clients they have coming in and out the advisors make time for each and everyone answering any questions or concerns you have before leaving. Dany and Ashley are incredible advisors! More
Great service Stopped by Grubbs Infiniti for my QX80 service Engine sign showed on display.so I had to leave my vehicle with service Dept As a courtesy I was p Stopped by Grubbs Infiniti for my QX80 service Engine sign showed on display.so I had to leave my vehicle with service Dept As a courtesy I was provided a loaner car which is great.. on my half a way home Ashley Zuniga called Me saying her clipboard in loaner car and I need to return it to her immediately. I think it was very unprofessional. Because I am not Responsible for her carelessness. More
Black QX50 I was extremely pleased with the entire purchase process at Grubbs and drove off in the exact car I had been looking for, at an affordable price. My f I was extremely pleased with the entire purchase process at Grubbs and drove off in the exact car I had been looking for, at an affordable price. My first encounter was with Akan, who spent an incredible amount of time giving me great information and showing me vehicles that might fit was I was looking for. Even though I didn’t purchase that day, they continued to search for my wish list. Almost two weeks later, I received a text from Sayed, another wonderful sales person, asking if I was in the market still. He thought he had exactly what I was trying to find and he was right. Everyone I encountered was extremely polite, new their business and aimed to please. Even during the numbers process, they were easy to work with. Once the purchase was made, they went to work preparing the car for me, just as I had envisioned it. The next day, I received a text of my beautiful new QX50 on the showroom floor, dressed out with a red bow on top. It was a great feeling that they were as excited to show it, as I was to drive it off the lot. I would highly recommend Grubbs to anyone and thoroughly enjoyed working with Sayed and his team! More