Grubbs INFINITI

Great experience! Paul and the service team were so amazing to work with! The facilities and the staff were excellent! The pricing was also competitive to other places. Paul and the service team were so amazing to work with! The facilities and the staff were excellent! The pricing was also competitive to other places. More

Awesome dealership! Best car buying experience I've ever had. This place is classy they rolled out the red the red carpet...literally! My only issue is the upsell of mai Best car buying experience I've ever had. This place is classy they rolled out the red the red carpet...literally! My only issue is the upsell of maintenance packages that add additional money to an already expensive note...if you can afford it fine if not say no. More

Friendly service My service person was very friendly and informative. He did not initially take my call to schedule service, but did an outstanding job keeping me info My service person was very friendly and informative. He did not initially take my call to schedule service, but did an outstanding job keeping me informed while my car was in the shop. I will be requesting him specifically for my future service needs. More

Great Customer Service Working with Chris xxxx was best I have veered experienced. She is the best! She will be the reason I come to have service done by Grubbs. Working with Chris xxxx was best I have veered experienced. She is the best! She will be the reason I come to have service done by Grubbs. More

Great service center Always excellent service and good friendly people. Best service center I have ever used. Brad Ogle is always thorough and attentive every thing that n Always excellent service and good friendly people. Best service center I have ever used. Brad Ogle is always thorough and attentive every thing that needs to be done. More

Professional and great service Dietrich Sancillo was my service advisor and was very professional. This was my first experience w Grubbs/Dietrich Sancillo and I will bring my car ba Dietrich Sancillo was my service advisor and was very professional. This was my first experience w Grubbs/Dietrich Sancillo and I will bring my car back to him for service. He gave me updates about my car on a regular basis. I would highly recommend him as a service advisor to anyone. More

Excellent Service- Great Advisor I took my car in for an oil change, tire rotation, and a weird noise I was hearing. My Service Advisor, Paul drove my car a few feet and knew exactly I took my car in for an oil change, tire rotation, and a weird noise I was hearing. My Service Advisor, Paul drove my car a few feet and knew exactly what the noise was and why. He explained to me what it was and said he would get it taken care of. He assigned me a loaner and stayed intouch with me the entire time my car was in service. He did not have any work completed without my okay. Being a woman going to a dealership for service can at times, be frustrating. Paul never pressures me to get services done and only makes suggestions as long as it is not a safety issue. If he makes a suggestion and I decline, that is the end of it. Although, I ended up paying a little more than expected, thanks to the previous dealership, it was well worth it. Thanks Grubbs with a special thanks to Paul More

Zee & Jerred I contacted Jerred through the phone and he did all the leg work to get me situated in my car, responding to all my text and calls as soon as I sent t I contacted Jerred through the phone and he did all the leg work to get me situated in my car, responding to all my text and calls as soon as I sent them, which was greatly appreciated. When I arrived Jerred was helping other customers so I met Zee and he showed me the car, let me test drive it, it’s a good car, and drove smooth, so he Got me set up and walked me through singing all the paper work. The driver side mirror had an issue but they got it fixed up and ready for me to pick up, Zee also answered all my texts and calls and kept me posted on the progress of that... I went today to get it and was in and out within a few minutes! Kareem, and Shane also helped me through this process and all these gentlemen handled me and my time with care and I appreciate the hassle free experience I had here and recommend giving them your business!! More

Grateful Chuck was so easy to work with. Great guy and easy to talk to. I told him what I wanted and he made it happen. I will be a customer for life. Chuck was so easy to work with. Great guy and easy to talk to. I told him what I wanted and he made it happen. I will be a customer for life. More

Always superb service Thank you to Terry McCain & Anthony Miller & Michael Trammell. They did a really good job for me. Got the vehicle that I really wanted at a price I co Thank you to Terry McCain & Anthony Miller & Michael Trammell. They did a really good job for me. Got the vehicle that I really wanted at a price I could deal with. More