
Grubbs INFINITI
Grapevine, TX
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Great buying experience! We purchased our first car from Grubbs Infiniti and had a great buying experience. Matt Plutta was our sales agent and he did great job of listening t We purchased our first car from Grubbs Infiniti and had a great buying experience. Matt Plutta was our sales agent and he did great job of listening to our wants/needs to provide us with the best options. Once we selected our car, it was an easy buying experience. Thank you! More
Best dealership experience I have been coming to this dealership for almost 10 years now. Their service is exceptional and they address all your concerns diligently and in a ti I have been coming to this dealership for almost 10 years now. Their service is exceptional and they address all your concerns diligently and in a timely manner. The sales process is very straight forward and not pushy AT ALL. The service department is second to none, and Chris is wonderful to work with. An all-around all-star team of individuals. More
Purchased used SUV Really great experience with Grubbs. From the moment we walked in there, we felt cared for. The kids room was a lifesaver! The car we got was used and Really great experience with Grubbs. From the moment we walked in there, we felt cared for. The kids room was a lifesaver! The car we got was used and there are always uncertainties with that. But, we could tell the dealership did everything to get the car in as good of shape as possible. If buying used, expect some additional fees beyond TTL and price of car. We didn’t expect the additional reconditioning fees as we closed the deal. I’m sure this is the norm at dealerships, but it surprised us. Other than that, the process was really smooth! The facilities and people were incredible! More
True white glove treatment! The folks at Grubbs Infiniti are truly exceptional. They go over and above the call of duty to make their customers happy. They have restored my trust The folks at Grubbs Infiniti are truly exceptional. They go over and above the call of duty to make their customers happy. They have restored my trust and confidence in dealers! More
Thank you I thank Grubbs for understanding the situation with my vehicle that we purchased from them. I want to thank Mr Sayed for assisting us in purchasing th I thank Grubbs for understanding the situation with my vehicle that we purchased from them. I want to thank Mr Sayed for assisting us in purchasing the vehicle he was very understanding our needs and a Great thanks to the General in helping us to get our vehicle fixed. I can say that Grubbs stand by their word in truly helping people to get good cars and excellent services. If any of my friends or relatives should about Grubbs I will recommend them to Grubbs. I will always take my car back to Grubbs for services. More
Service experience Greeted by the service team and they explained everything they were going to do. Julie was my service advisor and she did a great job. Greeted by the service team and they explained everything they were going to do. Julie was my service advisor and she did a great job. More
5 star service 😃 My experience was one of the most helpful and informational at Grubbs Infiniti than at Sewell Infiniti. All the employees there are friendly helpful a My experience was one of the most helpful and informational at Grubbs Infiniti than at Sewell Infiniti. All the employees there are friendly helpful and cater to the needs of the customer. It is worth my 45 minute commute from Fort Worth. More
Exceptional Service Chris was my service advisor, she was very knowledgeable, friendly and attentive. She provided exceptional customer service, Which is very important Chris was my service advisor, she was very knowledgeable, friendly and attentive. She provided exceptional customer service, Which is very important to me are any customer More
Amazing service Awesome customer service. Very nice facility. Brad is very knowledgeable and helpful. I would definitely recommend him for my all friends. Grubbs In Awesome customer service. Very nice facility. Brad is very knowledgeable and helpful. I would definitely recommend him for my all friends. Grubbs Infiniti has awesome service advisories More
Great service Had a fading brake issue - codes showed no problems - most firms stop there . They took it for a drive called me back took it for another drive and fo Had a fading brake issue - codes showed no problems - most firms stop there . They took it for a drive called me back took it for another drive and found the issue, fixed under my extended warranty ! Dietrich,, Service Advisor was great More