
Grubbs INFINITI
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 2,108 reviews
Infiniti visit Very nice location and friendly employees this was a quick and easy process to get my new vehicle that I'm verry happy with I recommend this location Very nice location and friendly employees this was a quick and easy process to get my new vehicle that I'm verry happy with I recommend this location to anyone More
I had an amazing experience. My friend and I walked in on a rainy day to look at vehicles. I was in search for a bigger vehicle and had the intentions to buy a used vehicle. We My friend and I walked in on a rainy day to look at vehicles. I was in search for a bigger vehicle and had the intentions to buy a used vehicle. We saw a very reasonable price on a used vehicle that had really low mileage but I wanted to do some more research and my time was limited that day. Mandy was very pleasant to work with. She had the answers to all my questions, which I had plenty. She was very patient and informative. I had to reschedule because I had to leave. We kept in contact throughout the next day because I was unsure of when my daughter’s volleyball tournament will end. Again she was extremely understanding and patient with my needs and worked with my fluctuating scheduled time to test drive the vehicle. All Questions were answered and I was very pleased with all the knowledge she had to share with me in regards to the vehicle. I was able to take home the vehicle for the weekend. I loved the way the vehicle drives and all the bells and whistles it came with, but decided on a new one because Mandy was able to work with me on some numbers. Mandy made sure I was happy with my purchase and worked with me on understanding all the functionality the vehicle had to offer. Mandy made my visits so comfortable and the conversations were so easy that it felt like I was having a conversation with a friend. My daughter felt very comfortable with Mandy and liked her a lot. I recommend Mandy to anyone looking to buy a vehicle new or used. She is definitely the go to person. She wants her clients to be happy with their purchase and not the type that would sell anything just to have a sale. Once again, thank you so much Mandy!!! More
Excellent Customer Service My salesperson Mandy was exceptional. This is my second experience with the brand and Grubbs Infiniti; each time gets better. Mandy knew exactly My salesperson Mandy was exceptional. This is my second experience with the brand and Grubbs Infiniti; each time gets better. Mandy knew exactly what our expectations were and she made it happen! She was very knowledgeable and personable. Her recommendations were respected because she was genuine. The salesperson truly makes a difference when getting a new vehicle. More
Easy Breezy! Mandy made the process very painless. We did most of the work upfront over the phone before I entered the dealership. Once I arrived I drove the car Mandy made the process very painless. We did most of the work upfront over the phone before I entered the dealership. Once I arrived I drove the car and finance had the docs ready. I would highly recommend Mandy and Grubbs Infiniti Grapevine. More
Friendly welcome, fantastic service Brandy is knowledgeable and listens to find the best for her customers. She is very friendly and welcoming. Go see Brandy to shop for your next vehicl Brandy is knowledgeable and listens to find the best for her customers. She is very friendly and welcoming. Go see Brandy to shop for your next vehicle. More
Best Dealership Ever We have purchased several Infiniti cars from Grubbs Infiniti and have always had the best customer service. And the best salesperson Mandy is the BEST We have purchased several Infiniti cars from Grubbs Infiniti and have always had the best customer service. And the best salesperson Mandy is the BEST and Angela in finance is the BEST. We will always recommend Grubbs to everyone as we have always done in the past. Thank you Grubbs for always taking care of us. More
Excellent Customer Service Mandy Mantuga is AWESOME!!! If you are looking to purchase a car from Grubbs Infiniti I recommend her. She goes above and beyond for her customers. I’ Mandy Mantuga is AWESOME!!! If you are looking to purchase a car from Grubbs Infiniti I recommend her. She goes above and beyond for her customers. I’m a picky person and Mandy was very patient with me. She did not force me to purchase a car I did not want (like other salesman/sales lady would do). I’ve purchased several cars from other dealerships, but never received the exceptional customer service I’ve received from Mandy. More
Please Sewell come buy this location to rid us of Grubbs We are the definition of insanity - we continue to uses this horrible infinity location and continue to hate ourselves afterward. Service is horrible We are the definition of insanity - we continue to uses this horrible infinity location and continue to hate ourselves afterward. Service is horrible. They transfer and hang up so you never talk to anyone. Sales is great - they sell a great car for 80 grand and then you have to come in for service and I enter xxxx. You are told you will get a survey and when your service sucks they just dont send it. Why cant these people learn from Sewell how to treat customers - they build this beautiful facility in Grapevine from their old location in Euless and all it does is add lipstick to a pig. Leaving for Sewell - never to return. More
Inifinti Q60 Price was extremely responsive and helpful. He worked with me after hours and on my schedule. I would recommend him to anyone looking for a new vehicl Price was extremely responsive and helpful. He worked with me after hours and on my schedule. I would recommend him to anyone looking for a new vehicle. More
Fantastic Experience! This is the second time we have purchased a new Infiniti sedan from this dealership. Price Clark, our sales associate was prompt, friendly, knowledge This is the second time we have purchased a new Infiniti sedan from this dealership. Price Clark, our sales associate was prompt, friendly, knowledgeable, and communicated with us quite clearly as we discussed the type of vehicle that interested us. The finance manager was also quite efficient. We concluded the transaction in two hours. This dealership is conveniently located, quite spacious and the layout is functional yet elegant. More