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Grubbs INFINITI

Grapevine, TX

4.8
2,112 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,112 reviews

February 22, 2024

The service was excellent from the beginning to the end. Quality and experience with Grubbs Infiniti are the Best. Kevin is a very kind and prepared Service advisor More

by homerormz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Danny Prudencio
Feb 26, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2024

Grubbs Infiniti always goes above and beyond with their service! Kevin and team were fantastic! More

by GENO.lopez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran, Julie Kinney
Feb 26, 2024 -

Grubbs INFINITI responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2024

My work was completed in timely manner and with professionalism. I have been a part of this dealership for years. More

by jncnfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Hays, JOHN OMOTOLA, Cedric Walker
Feb 24, 2024 -

Grubbs INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2024

Chastian the service manager is the best there is! He went above and beyond to give the best service possible! More

by d_mcgiboney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chastian
Feb 23, 2024 -

Grubbs INFINITI responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2024

My service technician Tommy was fabulous. He spent a lot of time talking with the warranty company to make sure that they honored the warranty. The service was exceptional as one would expect More

by chucked4537
Recommend Dealer
Yes
Employees Worked With
Tommy
Feb 17, 2024 -

Grubbs INFINITI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Grubbs INFINITI, Ltd.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2024

I was treated courteously and fairly. Cullen was quite helpful and responsive to my questions. He made sure I had the chance to check out a number of vehicle options before I made my deci More

by Patkdh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cullen King
Feb 09, 2024 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2024

Great service and communication at Grubbs Infiniti , they took care of the problems my car had. More

by Tcoronas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Feb 08, 2024 -

Grubbs INFINITI responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 01, 2024

Kevin was my service advisor as I brought the QX60 in for a check engine light. Turns out rats had eaten at my engine wiring harness and did a number on it. He walked me through what needed to be done an More

by Mds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin my service advisor
Feb 05, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2024

Grubbs exceeds expectations for customer focus and satisfaction. They make every effort to ensure you have been taken care of and your issues are resolved to your satisfaction. It’s hard to ask more t More

by RCMorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Feb 03, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

I always get a premium service from grubb Infiniti team in grapevine. They are very professional in making customers feel good More

by rotimiaruz
Workmanship
Recommend Dealer
No
Employees Worked With
Mitchell
Feb 03, 2024 -

Grubbs INFINITI responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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