Grubbs INFINITI

Amazing I totaly recomend this place to anyone trying to find a good deal in a pre owned vehicle, it was a pleasure to make business . I totaly recomend this place to anyone trying to find a good deal in a pre owned vehicle, it was a pleasure to make business . More

Peter Idusogie It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World’s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn’t try to sell them what they don’t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn’t have a day off when you get there. More

WELL DONE Grubbs Infinity! SO very grateful for the team at Grubbs Infinity. Our salesman, Peter Idusogie was careful and considerate, worked hard on our behalf and followed thr SO very grateful for the team at Grubbs Infinity. Our salesman, Peter Idusogie was careful and considerate, worked hard on our behalf and followed through on the promises he made. I would definitely purchase a vehicle from the Grubbs family and Peter again! Thanks guys! More

PETER IDUSOGIE It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World’s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn’t try to sell them what they don’t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn’t have a day off when you get there. More

OFF THE CHARTS EXPERIENCE !!! I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership a I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership and since my experience at Crest Infiniti that was less than spectacular I ventured to Grubbs with a sour taste in my mouth. In between the two dealerships I stopped off at a couple of smaller car lots where the pressure was high but the car is priced aggressively. When I showed up a Grubbs I was met by Peter Idusogie with a genuine smile and a firm handshake. This guy was looking to make a friend and not a sale - he got both. After test driving two cars we agreed on a price and while the negotiation was a bit typical of a car dealership experience, my trust level and confidence in Peter was such that it was actually enjoyable and having the opportunity to talk to Chris Stiles, the new car sales director my decision was made. This was only the start of a great relationship and as long as I'm driving an Infiniti this will be my place. Not the deepest of discounts, but the fact that I was purchasing a low mileage vehicle with only one owner and a pristine record, I do not have anything to complain about. Jack Newton helped me with financing even though I had come to the dealership with what I felt was the best rate possible. Jack spent 45 minutes with me and found a lower rate for which I'm grateful. I will be returning to purchase the extended warranty and hold in high regard the advice of these individuals. I returned to the dealership after driving the car two days feeling a slight vibration in the steering wheel while breaking. I was immediately routed to Dana, in the service department who took my car turned the rotors, washed wax and vacuumed it provided a second key, and the cord necessary for smart phone connection without question and without charge. Every conversation and every relationship I have established with this dealership is genuine and all points to people who believe that they should treat others as they themselves would like to be treated. I think it's called the Golden rule, and each of these individuals went above and beyond to make our experience excellent. I strongly recommend if you want a good car buying experience you ask only for Peter Idusogie - this guy has a heart of gold and a genuine quest to help people and to educate them through the process. Call 469-203-3072 for your next car purchase Infiniti or otherwise. More

A Truly Amazing Experience Great customer service, no delays at any point during the car buying process. I live 5 hours away from Grubbs Infiniti. I made the trip there to trade Great customer service, no delays at any point during the car buying process. I live 5 hours away from Grubbs Infiniti. I made the trip there to trade in my vehicle, sign the pre-printed docs, went over the features and how-to's of my new 2016 QX60, and was on my way back home in an hour. Chris and Raza were excellent to work with and are very customer service friendly. Well done you guys!!! More

Aman is fantastic! Aman was very accommodating and helped us find the perfect car for our family. Dealership is very relaxed yet professional. Looking forward to a great Aman was very accommodating and helped us find the perfect car for our family. Dealership is very relaxed yet professional. Looking forward to a great relationship with Grubbs. More

Best car experience I have ever had. So I leased 2. IMPRESSED: I have bought and leased many cars in my lifetime, and these experiences have run the gamut from good to absolute awful, but my most recent IMPRESSED: I have bought and leased many cars in my lifetime, and these experiences have run the gamut from good to absolute awful, but my most recent experience with Grubbs Infiniti was hands down THE BEST EXPERIENCE I HAVE EVER HAD. I reached out to Grubbs through their website on a Sunday and to my surprise I was contacted a few hours later by one of their salesman, Raza Inthanongsack. NO HASSLE: Raza delivered a QX60 to my wife’s office so she could test drive it for a few days. Raza and I discussed 2 other quotes I had received on the same vehicle and his offer didn’t just beat the others by a few bucks it made them irrelevant, no further negotiation were necessary. I was so impressed with Raza I asked if I could come out and test drive a Q50. I loved the power and the technology integrated into the car, my current vehicle had a radio and that was about it. When it came to negotiations on the Q50 it was simple and fast – it took all of about 15 minutes. FAST: This brings us to leasing, and in my past experiences this process is a massive time suck. Raza introduced me to Brent Saulters who handled the leasing transactions. Brent was organized and prepared, we had the paperwork for both cars completed in less than 20 minutes. ACCOMMODATING: As an added bonus Grubbs offers dedicated Technology Specialists. These specialist help you sync your phone to your car and show you how all the gadgets that come on these amazing machines actually work. Tiffany Sanders was assigned to me and helped me navigate all the new technology and was patient with my stupid questions. She’s a geek and I mean that in the most sincere and positive way, she knows her stuff. TRUSTWORTHY: I can’t say enough about Grubbs Infiniti and the amazing treatment I received. Raza went above and beyond in my book; I have never dealt with a car salesman who was as straight forward and easy to work with. If you’re looking for a new Infiniti ask for Raza. AN UNBELIEVABLE EXPERIENCE: What started as 1 vehicle ended with 2 and I couldn’t be happier. The whole transaction from test drive, to negotiations, to paperwork, to driving off the lot took 3 hours. PS: Grubbs Infiniti is the most luxurious and clean dealership I have ever been in, I felt like I was in an upscale hotel lobby and not a car dealership. More

Outstanding new car purchase experience We were in the market for a new QX60 and had researched the car at 3 different Infiniti dealerships. Our experience with Grubbs Infiniti was by far t We were in the market for a new QX60 and had researched the car at 3 different Infiniti dealerships. Our experience with Grubbs Infiniti was by far the best in terms of inventory available and more importantly, overall customer experience. After we submitted our online request, Chris Stiles contacted us immediately to confirm the car and options we wanted. His price quote was significantly better than anything we were quoted by other dealerships. We decided to drive down to Grubbs Infiniti and see if this was really realistic or not. We arrived at the dealer and were greeted by Chris and Raza, our Salesperson. The deal we received was exactly what was promised over the phone, there were no surprises whatsoever. We did our homework on this vehicle and we knew we were getting a great deal. We made our purchase and could not be happier with the overall experience, honesty and integrity we were shown by everyone at Grubbs Infiniti. It is so refreshing to be provided the best deal up front without all the haggling and back and forth dialogue that you usually encounter when purchasing a car. Special thanks to Chris, Raza and Amanda for a truly remarkable experience. We could not possibly be happier with our new car or our overall purchasing experience! Our loyalty is not easily given to a car dealership, it has to be earned, and you all have done that. We will definitely be back for all of our service and new car needs in the future! Thanks again for a terrific experience! More

Pre-owned Infiniti Q56 Sales person Mr Sayed Azhar was very courteous and very helpful in picking our dream-car(SUV) very courteous and a kind of salesman I never met in my Sales person Mr Sayed Azhar was very courteous and very helpful in picking our dream-car(SUV) very courteous and a kind of salesman I never met in my life he is outstanding and explain every feture of the vehicle he sold me a marvelous vehicle I really impressed. More