Grubbs INFINITI

Great location for regular maintenance Awesome service, worth the money, but not fast compared to a typical oil place. Donny Moon was great and I look forward to going back. Awesome service, worth the money, but not fast compared to a typical oil place. Donny Moon was great and I look forward to going back. More

Great Experience I came in just looking and the sales representative Robert was very helpful. The manager Chris Stiles was the main reason I bought as he was very easy I came in just looking and the sales representative Robert was very helpful. The manager Chris Stiles was the main reason I bought as he was very easy to talk with and made the process very easy. The store is very nice and as long as they treat me the way they have so far, this is my go to dealership from now on. Thanks Chris and Robert! More

Purchase and Service after the sale I purchased a fx35 from these guys back in May 2015.. Oh everything was wonderful until we took off with our car... We were shown Nothing and it has a I purchased a fx35 from these guys back in May 2015.. Oh everything was wonderful until we took off with our car... We were shown Nothing and it has a lot of features... I called and asked the salesman and he never returned my call... I called the finance department and they never returned my call... I called service and they never returned my call... Do not buy a car from Grubbs Infiniti in Grapevine Texas... More

Stan helped make my dream come true! For many years, I have admired and loved the Infiniti FX35/FX37...it is the car I always wanted. We came to the dealership to look at a few used ones For many years, I have admired and loved the Infiniti FX35/FX37...it is the car I always wanted. We came to the dealership to look at a few used ones (we were not aware of the new QX50 or QX70 which replaced those models)...so I could get a "feel" of the car. I had never really gotten close to one, sat in one. Immediately, both my husband and I knew the car was too big and I would be uncomfortable driving it. Despite it being my dream car...so I thought...Stan immediately suggested the QX50. We went for a test drive and wow...it was exactly what I wanted. I was immediately comfortable driving the car. Stan listened to everything we said from the time we met him at the dealership. He knew the right car for me and he was spot on! He helped make my dream come true! I finally have my "bubble"...what I have always referred to with the FX35 because these SUVs/crossovers look nothing like anything else on the road...they look like bubbles with their round unique awesome shape. Stan ROCKS! He is a professional with incredible customer service, easy going, no pressure, very helpful, sincere...an all around wonderful guy. I am so happy my husband called Grubbs Infiniti and Stan answered the phone. More

Best Car Purchase Ever! My husband and I came to see the new Grubbs Infiniti location to have a small service conducted on my Infinity M35. It was only going to take an hour My husband and I came to see the new Grubbs Infiniti location to have a small service conducted on my Infinity M35. It was only going to take an hour so we decided to just walk around the new location and observe all of the new and used cars. I unexpectedly saw "my new car". Stan Kappus walked out and asked if we would like to look further at the car or take a test drive. Very easy going; no pressure; how nice! Since the car was in service we asked for an estimate of how much they would give me on my M35. It was an outstanding offer, as was the price on the new Infiniti Q50! Long story short; it was the most pleasant car buying experience I have ever encountered. They even spent time after my purchase syncing my phone to the car, going over all of the features and setting up everything the way I liked it. I will be recommending Grubbs Infiniti to anyone searching for a new or used car. Great value, great service, a smooth and seamless process. More

The BEST EVER!! I've bought many cars and have never been as please as I am with Stan. He's the most professional and sincere salesman I have ever dealt with. Thank y I've bought many cars and have never been as please as I am with Stan. He's the most professional and sincere salesman I have ever dealt with. Thank you Stan!!! We will be back!! More

Great Customer Service! Great Financing Team! Well It was that time again when I needed a new (to me) vehicle as mine was on the last lap. I wanted a pre-owned suv and my sales guy, Stan Kappus, Well It was that time again when I needed a new (to me) vehicle as mine was on the last lap. I wanted a pre-owned suv and my sales guy, Stan Kappus, let me test drive (for the day) the one I was leaning toward. Without going into detail here, I had a financial setback a few years ago and was not even sure I could qualify for financing on an auto again. Stan Kappus told me "No Problem, Clay". So not only was Stan an upbeat and fantastic sales person with great customer service, he was able to sell his F and I guys on "ME" as a client. Somehow, I got approved for financing and was able to drive home my Dodge Nitro SUV. From now on, I will always go to Grubbs Infiniti Grapevine when I or a family member need a new or preowned vehicle every time. I highly recommend GIG, they are the best in town...wheels off! More

Easy to Work with. Excellent Salesmanship This team was professional, courteous, and responsive from the start. I've bought (and sold) a number of vehicles over the years, and this was easily This team was professional, courteous, and responsive from the start. I've bought (and sold) a number of vehicles over the years, and this was easily the best buying experience I've had. Stan Kappus acted like we were the most important people in the dealership, and worked hard to get us what we needed. And everyone else we encountered was helpful and friendly without being overbearing. I felt very comfortable there and look forward to my next visit! Thanks for making it fun and painless. More

Worst experience - NEVER calls or emails back Once you drive off the lot, the great customer service comes to an abrupt end. No one returns calls or emails no matter how many times you try. Once you drive off the lot, the great customer service comes to an abrupt end. No one returns calls or emails no matter how many times you try. More

Best dealership My experience at the dealership was one of the best I have ever had. My salesman (Shariff Sulleiman) went above and beyond of any salesman I have ever My experience at the dealership was one of the best I have ever had. My salesman (Shariff Sulleiman) went above and beyond of any salesman I have ever dealt with. Shariff helped me all the way and got me a dang good deal on a 2012 Jeep Wrangler. If any one is looking for a good deal on a car or truck , I definitely would recommend going to see Shariff Suleiman at Grubbs Infiniti. More