
Grubbs INFINITI
Grapevine, TX
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Crossky Sayed was very personable and not pushy. He answered all our questions and never pressured a sale. Nick made the financial piece easy and quick with n Sayed was very personable and not pushy. He answered all our questions and never pressured a sale. Nick made the financial piece easy and quick with no hassle. More
Positive Experience After having had a few less than positive experiences (and lengthy) while purchasing a vehicle I was exceedingly satisfied with the customer service I After having had a few less than positive experiences (and lengthy) while purchasing a vehicle I was exceedingly satisfied with the customer service I received at Grubbs Infiniti. I really liked and appreciated doing business with Sayed Azhar and Nick Amandelaro. It was a very good experience and I will definitely refer and tell others about the great treatment I received from this dealership. I am very grateful I was in good hands. More
Best By Far First let me start off by saying,this was the Best Experience by Far. Not only did I get the car(M37), that I have been wanting for the past few years First let me start off by saying,this was the Best Experience by Far. Not only did I get the car(M37), that I have been wanting for the past few years but the process was Awesome. Sayed made this experience Amazing. He made me feel like I was part of the Infinite family. He was cool, calm and collective. He follow through on everything we discussed about the purchase of my car. I have and will continue to recommend Mr Sayed and Grubbs Infinite to everyone I encounter on wanting a new car and to experience the BEST!!!! More
A very Positive Experience. A very positive experience with Sayed, Justin and Matt. Exceptional presence on the sales floor and good follow up after the sale was made. We apprec A very positive experience with Sayed, Justin and Matt. Exceptional presence on the sales floor and good follow up after the sale was made. We appreciated the delivery to our home in Granbury. Temporarily, we have only one driver in the family (broken foot). This strong review in spite of the fact that the car had to return to service immediately following delivery to resolve two TSB related issues. Yes, a problem. But one handled exceptionally well. Sayed and Matt have exceptional customer relationship skills. We were offered a loaner car ... an appreciated service. The issues seem to have been resolved. If there's a concern it would be that the two issues we experienced should have been picked up in the pre sale inspection. More
Traded in car. Very happy with Infiniti! I had been contemplating trading in my vehicle for awhile and on a whim, decided to go for it after looking at several vehicles on Grubbs' website. I I had been contemplating trading in my vehicle for awhile and on a whim, decided to go for it after looking at several vehicles on Grubbs' website. I was contacted by Sayed very shortly after submitting my inquiry. One thing that I appreciated is that he wasn't pushy at all. He understood that I worked long hours and wasn't aggressive in his approach. Finally, I went in on May 24th after a few days of back and forth. Immediately, I was greeted by the receptionist and was able to meet Sayed to discuss trading in my car. Throughout the entire process, Sayed knew what car I wanted and didn't try to sell me on anything I did not want or need. Overall, I was able to leave with the vehicle I had been drooling over for quite some time and I'm very happy with it. I'd definitely recommend buying from Grubbs and working with Sayed. I'm hopeful that I'll be purchasing all of my future cars from this dealership going forward! More
Fast, and on point I needed to expedite the process and Sayed was the man for the task. We were able to finish most of the process via text and phone, and all that was l I needed to expedite the process and Sayed was the man for the task. We were able to finish most of the process via text and phone, and all that was left was to sign the dotted line (s)... The whole team should be commended for their dedication to meeting the customers needs. I live almost two hours from the dealership, and HATE the usual back and forth with the salesman.... this was a pleasant visit...in-and-out in about an hour and a half....Good job to the whole team....Will definitely be a return customer! More
Great Car Buying Experience I recently bought an Infiniti G37 Coupe from Grubbs. I was truly amazed how smooth and quick the entire process went. After setting a 4:45p.m. appoint I recently bought an Infiniti G37 Coupe from Grubbs. I was truly amazed how smooth and quick the entire process went. After setting a 4:45p.m. appointment with Sayed to view/test drive the car, I made it home in time to watch my 7p.m. show with my new car in the garage. Out of my 8 car buying experiences, this was by far the best. I definitely recommend buying from Grubbs Infiniti. More
Excellent Service Service was great totally satisfied and will recomend friends and famiy.Syed did help us find a car which was perfect for our family,and didnt have to Service was great totally satisfied and will recomend friends and famiy.Syed did help us find a car which was perfect for our family,and didnt have to go through alot in financing aswell got good rate and good car More
Out of town buyer I purchased a 2009 Tahoe over the phone recently from Richard Smith. He was very helpful and answered all my question, I felt as if I was dealing with I purchased a 2009 Tahoe over the phone recently from Richard Smith. He was very helpful and answered all my question, I felt as if I was dealing with an old friend. He even made arrangements to have someone pick me up at the airport after I flew in from Amarillo. My wife loves the Tahoe. Thanks Again More
Solid Deal My wife and I are very pleased with the purchase and the sales experience regarding our new Armada. Sayed was very kind, personable and dedicated to u My wife and I are very pleased with the purchase and the sales experience regarding our new Armada. Sayed was very kind, personable and dedicated to us and our needs. Thank you for the great customer service. More