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Grubbs INFINITI

Grapevine, TX

4.8
2,115 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,115 reviews

March 31, 2014

Bad experience with sales person Wow!!! Have never been fed so much double talk from a salesperson in my life. Because they did not have the QX60 in stock with the equipment I want More

by lowballski
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Olsen
March 28, 2014

Friendly and Professional From the first time I spoke with Sayed Azhar I liked his professional and friendly manner. I don't like pushy salespeople so I really appreciated the More

by Larry2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sayed Azhar, Sayed Azhar
March 22, 2014

Tim Roberts made our purchase experience a great one! I am so glad we got to work with him. He truly cares about his customers. More

by joyker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 18, 2014

I just purchased my second car from Grubb's Infinity and I could not have asked for a better car buying experience both times. Sam Turner was my sales man on the first car and after such a wonderful exp More

by sher7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 13, 2014

Buying experience was ok,it went sour from there. One week after purchase battery completely dead, recharged then dead again two days later. Took to repair shop locally as Grubbs six hours away, found fa More

by brison77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark McWhorter, Wes Hays
January 27, 2014

I am stationed in Fort Sill, OK and found that Grubbs Infiniti in Euless, TX is definitely a true dealership that puts the buyers needs first. I have purchased 2 cars from there, dealt with Sam Turner bo More

by DIGIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 20, 2014

I found a GMC Denali online and contacted them very quickly. Unfortunately our timelines would not match up for me to come get the vehicle quickly, and I was only an hour and a half away. So Sam Turner More

by 1dawsonb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
January 08, 2014

Rodney Vega is a true asset to Grubbs. He has truly exceeded our expectations for outstanding customer service. Shopped others but Grubbs nailed customer service. More

by maintmech01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Vega
December 05, 2013

I noticed the 2003 Toyota Tundra pickup on eBay and submitted a bid. Sam Turner contacted me, we made a deal and the vehicle was delisted from eBay. In negotiating the price, Mr. Turner stated he had More

by Mcginniscomplaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 23, 2013 -

Grubbs INFINITI responded

Grubbs Infiniti is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have been working with this customer privately to ensure to them that we value each customer that walks through our doors. We appreciate feedback and the opportunity to resolve any concerns and grow in our practices. Best Regards, Grubbs Infiniti

November 14, 2013

Had been a Sewell Infiniti customer for 4 cars until my last 2. Candidly, came to Grubbs the first time for a better price, I came back the second time because the price and SERVICE were far superior at G More

by BrandonLogsdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe O'Day
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