Grubbs INFINITI

On March13th my wife dropped the smart key for her g37 at work in Coppell and it was run over and did not work after that, and yes we only had one. As for a new key they need the car and closed at 6p.m. We work in Coppell and it was run over and did not work after that, and yes we only had one. As for a new key they need the car and closed at 6p.m. We had the car towed to Grubbs and arrived after 6 but the service guys were still there, that's when Brad took over and found a young tech still in the shop. The Keys were made with Derek still at the parts counter helped us out as well. The extra effort is a commodity you can not put a price on, that is why we recommend Grubbs. Thanks! John and Cheri More

For last several years, Grubbs has been servicing my 2002 I35. The customer service in the service dept. is excellent. When it came the time to purchase another car, I could not have had a better salesperson I35. The customer service in the service dept. is excellent. When it came the time to purchase another car, I could not have had a better salesperson then Hunter Scott. I am so pleased with my purchase. Thank you Hunter for your excellent customer service and I thank the staff that supported him in my purchase. DC Irving, TX More

I've been an Audi/Volkswagen, Toyota and Hyundai customer and no one came close to providing the best customer service, sales and finance until Infiniti! Grubbs Infiniti went over and beyond our exp customer and no one came close to providing the best customer service, sales and finance until Infiniti! Grubbs Infiniti went over and beyond our expectations! It took my family over 10 years as an Audi customer to realize that we can get more than we deserve from other brand and dealer specifically Grubbs Infiniti! A special shout out goes to the three employees of Grubbs Infiniti who have been very helpful to close the deal. Kudos to Ken Davis, Wes Hays and Nick Amandelaro for providing the best hassle-free car buying experience! You've earned another customer for life!:) More

The overall experience was smooth. I flew in from out of town so the speed of the transaction was appreciated for me. Overall, no problems. town so the speed of the transaction was appreciated for me. Overall, no problems. More

The reason that I continue to return to Grubbs Infiniti is that the Grubbs family ensures that customers be completely satisfied. Ken Davis, my sales agent, has put me in my last four vehicles--two G37's a is that the Grubbs family ensures that customers be completely satisfied. Ken Davis, my sales agent, has put me in my last four vehicles--two G37's and two M's! I will continue to return to Ken Davis because he is a "great listener". Only once have I had to list my specific needs, my specific tastes in specs, in accessories, in color, and even the trims that my wife and I prefer. Each time, Ken Davis has had the perfect car, ready for us to take home, without haggling, without grief, without any need to negotiate for either party's advantage! That's what I call hassle-free! For a painless, friendly, and easy buying experience simply visit Grubbs. More

Let me start by stating the fact that Grubbs will take the test drive to you. I called in during my lunch break and was too buys to go in for a test drive to the dealership. Tim Roberts informed me that h the test drive to you. I called in during my lunch break and was too buys to go in for a test drive to the dealership. Tim Roberts informed me that he could bring the car to my workplace to test drive. I cannot emphasize how important this was to me, especially with a full schedule. Once I decided to purchase the car, I was given all the information I asked for and more. Since this was my first car buying experience, I was guided by Tim and others in the Grubbs Infiniti team (Pete Hankins and Nick Amandelaro) through the process. I was given a great deal on the car and got numerous options on warranties and financing options. The people at Grubbs Infiniti do an outstanding job of making you feel like family and are some of the nicest and most customer service oriented people I have had the pleasure of dealing with. I definitely recommend the dealership if you're thinking about leasing/buying a new or used Infiniti. More

There is a reason I have bought three cars from Grubbs Infiniti....the employees. I have never felt like they were trying to do anything except take care of me. These guys went above and beyond from the f Infiniti....the employees. I have never felt like they were trying to do anything except take care of me. These guys went above and beyond from the first car I bought....and from those actions I have returned again and again. Hunter Scott is extremely trustworthy, and I had no doubts when I went to buy my daughter a car, that it would be safe, easy to maintain, and an incredible deal! I cannot say enough about this dealership and these gentleman. I still go see them all when I go get my oil changed because I like them so much. So glad I got the maintenance package too....even the Service Dept. waiting room is amazing and time flies there. I highly recommend Hunter Scott when you go visit...you won't regret it! More

Thanks Bobby, Straight forward and respectfull. I bought Thanks Bobby, Straight forward and respectfull. I bought this minivan partly because of Grubbs attention to detail. The used minivan looked and dro Thanks Bobby, Straight forward and respectfull. I bought this minivan partly because of Grubbs attention to detail. The used minivan looked and drove like new. Dan Hightower More

I've had a friend purchase from Grubbs in the past, a d he had nothing but positive things to say. After our experience, I cannot agree with him more. Jeff was great and made the sales process painless a d he had nothing but positive things to say. After our experience, I cannot agree with him more. Jeff was great and made the sales process painless and quick. We had Mark for financing and were actually finished with everything before our car was even finished being detailed. It was a great experience. More