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Grubbs INFINITI

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.8
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs. You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80. Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,172 reviews

March 15, 2024

This service center was great, I was able to get in and out within a timely fashion. Customer service was excellent and I will definitely be returning for future services. More

by Corey J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jovanni
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May 29, 2024 -

Grubbs INFINITI responded

Hi Corey, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 09, 2024

I receive great customer service whenever I take my car to this dealership. They are very accommodating. More

by arenee903
Recommend Dealer
Yes
Employees Worked With
Kevin, Tran
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May 29, 2024 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2024

Douglas from the service department is awesome. Very helpful and do what he said he would do. Very satisfied More

by Son nguyen
Recommend Dealer
Yes
Employees Worked With
Douglas
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May 29, 2024 -

Grubbs INFINITI responded

Son, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2024

I have been a long time customer of Grubbs Infiniti and Ken Davis. He is excellent and has always been a pleasure to work with every time I have gotten a new vehicle there. Thank you so much to Ken and to More

by Danggoodfood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2024

The team pulled together and rectified all of the concerns that were shared. Communication was frequent and informative! More

by Whitniii’s mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni and Daisy in the service department.
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May 29, 2024 -

Grubbs INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2024

My experience today was seemless. Ken Tran was very professional and provided excellent customer service... More

by Ms. Washington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Tran
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May 29, 2024 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs INFINITI, Ltd.! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2024

I made an online purchase and they made everything quick and simple. Got me approved, got a great deal, along with a nice warranty on a pre-owned vehicle. The most painless car buying experience I've ever h More

by K Butts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe O'Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2024 -

Grubbs INFINITI responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2024

Everything from finding a car to purchasing car was smooth sailing and pain free . Thankful for such dedicated service and support staff ! The entire process was almost too good to be true . More

by anecia1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Trammell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacobe
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Mar 02, 2024 -

Grubbs INFINITI responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2024

Freindly, professional explains repairs clearly. The waiting room was clean and relaxing. I will be coming back again. More

by b.bibbs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain Steven
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Feb 27, 2024 -

Grubbs INFINITI responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Feb 27, 2024 -

b.bibbs1 responded

Thanks for the great service

February 23, 2024

Luke Snowden kept me in the loop during my service visit. Explained everything thoroughly and satisfactorily. He is my go too guy at Grubbs More

by Little Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
Report | Print
Feb 27, 2024 -

Grubbs INFINITI responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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