Grubbs INFINITI

Service is the he only thing i go there for. I would never buy another vehicle there as they seem to happily cheat anyone who buys one. I would never buy another vehicle there as they seem to happily cheat anyone who buys one. More

Essential customer service qualities. We have had our vehicles serviced by Grubbs for six and a half years. We have had our vehicles serviced by Grubbs for six and a half years. More

Everyone appears to be customer friendly and helpful. We have been there three times & no complaints. The waiting room & bathrooms very clean. We have been there three times & no complaints. The waiting room & bathrooms very clean. More

Doug Moran and the folks at Grubbs Infiniti have gone above and beyond to resolve and expensive problem with my car even though it was outside of my warranty period above and beyond to resolve and expensive problem with my car even though it was outside of my warranty period More

Always Excellent Service. Very Professional. Highly recommended to anyone that wants to experience 1st Class Service Very Professional. Highly recommended to anyone that wants to experience 1st Class Service More

Dany was great. I'm 52 years old and I have to say this dealership was the best I've visited. I was driving from Austin to Norman when my 2020 QX60 transmission blew I'm 52 years old and I have to say this dealership was the best I've visited. I was driving from Austin to Norman when my 2020 QX60 transmission blew out (58,500 miles). Everyone was very accommodating. This happened on a Tuesday. I picked my car back up on Saturday. All covered under warranty. They even gave me a loaner car to finish my trip and head back to Austin. I think I will drive 2 1/2 hours to purchase my next car from GRUBBS. Thank you More

Great staff that's willing to help from the sales floor with Emmanuel to help my Girl friends car upgrade to the service department with Kevin and amazing lady at the desk. Was great experience and great m with Emmanuel to help my Girl friends car upgrade to the service department with Kevin and amazing lady at the desk. Was great experience and great mechanics that love there job. Talked to a young man that was happy on his decision to go to trade school and get the opportunity to work at Grubbs. More

My service advisor Doug went above and beyond to resolve my issues. For this and other reasons I’d highly recommend Grubbs Infiniti my issues. For this and other reasons I’d highly recommend Grubbs Infiniti More

If you enjoy great customer service, this is not the dealership for you when your car needs servicing. I scheduled an appt for service and provided the advisor with details regarding the need for my vis dealership for you when your car needs servicing. I scheduled an appt for service and provided the advisor with details regarding the need for my visit. I received an email shortly with the details for my visit, appt time, and advisor. Upon arrival at the dealership, my service advisor was not there, but Luke came to assist (awesome guy). I had to explain again the reason for my visit but hey, no problem. My issue was not with Luke but with the loaner car team. I waited in an area next to his office for 10 mins or so. While waiting, the loaner car personnel passed me three or four times and never spoke or stated he would be with me shortly. He did, however, have conversations with co-workers regarding lunch and afternoon plans as I continued to wait. Lunch plans over assisting waiting customers are the bigger priority here. More

This dealership had great, fast and friendly service. Everyone greeted us with a smile and were very helpful. Everyone greeted us with a smile and were very helpful. More