Back

Grubbs INFINITI

Grapevine, TX

4.8
2,112 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 2,112 reviews

May 11, 2023

The dealership was very clean. My service advisor was very friendly and helpful. As were any and all associates that I encountered. More

by Amfzoomie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Kinney
Jun 08, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2023

Grubbs Infinity dealership uses a valet service that will pick up your infinity in need of repair at your residence or place or work and drop off a loaner vehicle while your infinity is being repaired. Whe More

by melbacks7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gover
Jun 09, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2023

We were told in finance that we would receive our trade equity check in five days, it’s been a month and still no check. When I called and emailed the contacts I was provided I don’t get a response. They More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vitaliy Malyshchak
Jun 07, 2023 -

Grubbs INFINITI responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Grubbs Infiniti, Ltd.. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (817) 318-1200 so we can work towards a resolution. We look forward to hearing from you. Take care!

May 07, 2023

My expectations were met and exceeded being that this is a luxury brand. I have made this my new dealership home and I live in another city. My service advisor checked in and updated me multiple times while More

by dashaun29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Snowden
Jun 07, 2023 -

Grubbs INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti!

May 07, 2023

Grubbs helped me get scheduled easily, provided a loaner car and got my car fixed same day. Much appreciated More

by dannyclaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Jun 07, 2023 -

Grubbs INFINITI responded

Danny, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

May 05, 2023

Grubbs Infinity provided an excellent first time buyer experience for me. My salesman, Adolfo Hernandez was very personable and made the whole process a breeze! More

by haircaredelanta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez, Christopher Fitter
Jun 07, 2023 -

Grubbs INFINITI responded

Hi! thank you for taking the time to leave a review for us at Grubbs Infiniti, Ltd.. We're happy we could meet your expectations!

May 03, 2023

Julian was professional and easy to work with. Overall, a good buying experience. Quick and relatively painless. More

by rondykes1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, Christopher Fitter
Jun 07, 2023 -

Grubbs INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 01, 2023

A great place to look for a vehicle if you had a vehicle in mind they would truly try to help you get there thanks a hold lot never will forget you and if any of my friends need a place to look I will truly More

by Lester Wofford 1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Hays, Raza I, Mandy Matanga, Arya Farahmand
Jun 07, 2023 -

Grubbs INFINITI responded

We appreciate your positive review about your recent experience with us!

April 29, 2023

Greeted immediately. Kevin took time to walk thru my problem and asked good questions. He made sure I got to the lounge More

by Txtnt99teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Jun 07, 2023 -

Grubbs INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2023

Excellent Service Advisor Chaz is great very helpful. He really made me feel at ease. More

by Bcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaz
Jun 07, 2023 -

Grubbs INFINITI responded

Hello! we're glad to hear you enjoyed your visit.

...
39
...