Grubbs INFINITI
Grapevine, TX
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Luke Snowden kept me in the loop during my service visit. Explained everything thoroughly and satisfactorily. He is my go too guy at Grubbs Explained everything thoroughly and satisfactorily. He is my go too guy at Grubbs More
The service was excellent from the beginning to the end. Quality and experience with Grubbs Infiniti are the Best. Kevin is a very kind and prepared Service advisor Quality and experience with Grubbs Infiniti are the Best. Kevin is a very kind and prepared Service advisor More
My service technician Tommy was fabulous. He spent a lot of time talking with the warranty company to make sure that they honored the warranty. The service was exceptional as one would expect He spent a lot of time talking with the warranty company to make sure that they honored the warranty. The service was exceptional as one would expect from Grubbs Infiniti. More
I was treated courteously and fairly. Cullen was quite helpful and responsive to my questions. He made sure I had the chance to check out a number of vehicle options before I made my deci Cullen was quite helpful and responsive to my questions. He made sure I had the chance to check out a number of vehicle options before I made my decision. Isaak too seemed to consider my best interest in the purchase and guided me along the way. I was apprehensive about the car buying process but these guys made it less intimidating. I purchased a car there because relationships are important (especially for a single woman my age) and I believe support won't stop now that I've purchased a new car from Grubbs. More
Kevin was my service advisor as I brought the QX60 in for a check engine light. Turns out rats had eaten at my engine wiring harness and did a number on it. He walked me through what needed to be done an a check engine light. Turns out rats had eaten at my engine wiring harness and did a number on it. He walked me through what needed to be done and for me to get with my insurance as this was covered under comprehensive insurance. He was great on communicating the status of my repairs and worked with my insurance adjuster so that I ended up with no out of pocked expense. I have bought 4 cars through Grubbs and they have always provided super service. Totally will be using Kevin as my adviser in future maintenance on my QX60. More