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Grubbs INFINITI

Grapevine, TX

4.8
2,114 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,114 reviews

March 07, 2023

Attentive and responsive to my need for a quick turnaround. There was also no pressure for adding on services. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Jared
Mar 12, 2023 -

Grubbs INFINITI responded

Hi John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2023

The overall experience was awesome. My service representative, Kevin Tran, was prompt and professional. I look forward to my next service visit. More

by Hdewayne357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Mar 09, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2023

The buying experience was smooth and easy. Salesman was a big help with great service. More

by Msartain22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacobean woods, Michael Trammell
Mar 08, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2023

Friendly atmosphere and great customer service. Always a pleasure when getting my car serviced. Just wished they offered more discounts and promos on services. More

by Malindab78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Mar 08, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 03, 2023

First inquired with the online response form. I aske for a cash price on a '18 Highlander. Couldn't get an answer. I thought I might could do a trade in. I filled in all the info about my trade i More

by floorguy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Corey Isaac
Mar 07, 2023 -

Grubbs INFINITI responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (817) 318-1200.

March 02, 2023

Great to work and very accommodating! It makes having to bring my car in less stressful More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy from the service dept was GREAT, JOHN OMOTOLA
Mar 07, 2023 -

Grubbs INFINITI responded

Hi Sherry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2023

Very happy with Grubbs. Purchased 4 Infiniti since 2012 and this time purchased 5th Infiniti elsewhere but came back to Grubbs for service and reminded me why I have always More

by Tstillman890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado, vJaidan Givens, Cory Madrid
Mar 06, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2023

Great place to buy a car . We will definitely buy again from the salesman Jacobe Woods . More

by stacie.hudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacobe Woods , Alan Alfano
Mar 02, 2023 -

Grubbs INFINITI responded

Hi, We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2023

The Representative was professional,polite and knowledgeable,work was done as he had said,Danny has a lot of experience More

by annejedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Matanga, Danny Prudencio
Mar 03, 2023 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2023

Dany Prudencio, service advisor, was great and very professional. Time for oil change was good. More

by Terry.33chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ogle, Danny Prudencio
Mar 03, 2023 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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