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Grubbs INFINITI

Grapevine, TX

4.8
2,129 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,129 reviews

March 14, 2023

This dealership has an excellent sales team and we have bought multiple vehicles from Jerred. Jerred was a pleasure to work with and always follows up promptly with any issues. He is great at finding optio More

by Theresa Parada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jerred drake
Mar 17, 2023 -

Grubbs INFINITI responded

Theresa, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2023

The service department and associates are very professional and knowledgeable. The work done was very thorough and on time. More

by ttatum652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gover
Mar 14, 2023 -

Grubbs INFINITI responded

Hi, thank you so much for your positive comments about Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2023

David was awesome! Got me in and out, very knowledgeable and professional. I will be returning for future service! More

by jasonmoni1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davide
Mar 13, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 09, 2023

I always receive great service at Grubbs. I expect nothing less at my future service appointments More

by Sharonj9898
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Moran
Mar 14, 2023 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2023

I have been taking my vehicle to Grubbs INFINITI since 2015. I can honestly attest to the superb customer service EVERY time I go to get my QX80 serviced for whatever it need! Including a simple oil chang More

by Mynelson91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Mar 13, 2023 -

Grubbs INFINITI responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti, Ltd.

March 07, 2023

Attentive and responsive to my need for a quick turnaround. There was also no pressure for adding on services. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Jared
Mar 12, 2023 -

Grubbs INFINITI responded

Hi John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2023

The overall experience was awesome. My service representative, Kevin Tran, was prompt and professional. I look forward to my next service visit. More

by Hdewayne357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Mar 09, 2023 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

March 05, 2023

The buying experience was smooth and easy. Salesman was a big help with great service. More

by Msartain22
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacobean woods, Michael Trammell
Mar 08, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2023

Friendly atmosphere and great customer service. Always a pleasure when getting my car serviced. Just wished they offered more discounts and promos on services. More

by Malindab78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Mar 08, 2023 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 03, 2023

First inquired with the online response form. I aske for a cash price on a '18 Highlander. Couldn't get an answer. I thought I might could do a trade in. I filled in all the info about my trade i More

by floorguy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Corey Isaac
Mar 07, 2023 -

Grubbs INFINITI responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (817) 318-1200.

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