
Grubbs INFINITI
Grapevine, TX
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This dealership has an excellent sales team and we have bought multiple vehicles from Jerred. Jerred was a pleasure to work with and always follows up promptly with any issues. He is great at finding optio bought multiple vehicles from Jerred. Jerred was a pleasure to work with and always follows up promptly with any issues. He is great at finding options that for both our budget and family needs. If you are looking for an excellent, honest salesman you won’t go wrong working with Jerred. More
I have been taking my vehicle to Grubbs INFINITI since 2015. I can honestly attest to the superb customer service EVERY time I go to get my QX80 serviced for whatever it need! Including a simple oil chang 2015. I can honestly attest to the superb customer service EVERY time I go to get my QX80 serviced for whatever it need! Including a simple oil change! Danny is usually my service rep and I appreciate his knowledge and expertise in the matters that concern my truck! His professionalism of customer care is tops!! More
The overall experience was awesome. My service representative, Kevin Tran, was prompt and professional. I look forward to my next service visit. My service representative, Kevin Tran, was prompt and professional. I look forward to my next service visit. More
Friendly atmosphere and great customer service. Always a pleasure when getting my car serviced. Just wished they offered more discounts and promos on services. Always a pleasure when getting my car serviced. Just wished they offered more discounts and promos on services. More
First inquired with the online response form. I aske for a cash price on a '18 Highlander. Couldn't get an answer. I thought I might could do a trade in. I filled in all the info about my trade i I aske for a cash price on a '18 Highlander. Couldn't get an answer. I thought I might could do a trade in. I filled in all the info about my trade in and submitted it with an offer to pay the difference. Still no response. After 4 or 5 days I emailed again wondering why no one had gotten back with me. A salesman finally texted me back saying he had dropped the ball and the car had been sold. It was an SUV I really wanted and would have put a deposit down by credit card to hold it. But I guess it wasn't meant to be. I think the salesman was Corey Issac but not sure since I deleted my text from him. More