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Grubbs INFINITI

Grapevine, TX

Overview
Reviews
Vehicles
4.8
2,112 Reviews
Call Dealership (817) 809-2600
View Awards

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,112 reviews

December 13, 2022

Everyone from the greeter to the cashier was very professional and courteous. Car is running great! More

by Crevella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen. 5
Report | Print
Dec 16, 2022 -

Grubbs INFINITI responded

Hi Crevella, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 08, 2022

The service team made it so easy to get our QX50 repaired quickly. Best service ever! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Report | Print
Dec 09, 2022 -

Grubbs INFINITI responded

Mike, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti.

December 07, 2022

Very professional, good communicators, personable and caring. I’m a very satisfied customer and highly recommend. More

by Larry McCutchen, Dallas TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzy, the cashier is a national treasure!, Cesar Alvarado
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Dec 09, 2022 -

Grubbs INFINITI responded

Larry, thank you for your kind words and this wonderful review!

December 07, 2022

Grubbs Infiniti provided amazing service. Shon Hood was absolutely outstanding with understanding exactly what I wanted. More

by mm2meek
Recommend Dealer
Yes
Employees Worked With
Raza I, Danny Prudencio, Shon Hood
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Dec 09, 2022 -

Grubbs INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.!

December 02, 2022

Denise was very sweet and able to get me scheduled after the chat bot messed up my VALET appt. Jake was my service advisor and he was very professional, friendly, knowledgeable and accommodating. He was aw More

by jjpeach2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Dec 09, 2022 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2022

It’s the best experience all around my service advisor is the best in the service manager is amazing. I go there just because of them they make me feel like I’m part of the family and take good care of me. More

by devinmitchell84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chavez
Report | Print
Nov 30, 2022 -

devinmitchell84 responded

devinmitchell84 It’s the best experience all around my service advisor is the best in the service manager is amazing. I go there just because of them they make me feel like I’m part of the family and take good care of me.

November 26, 2022

This is a very well-run organization. Their service is excellent however their success has impacted scheduling service appointments. It is almost impossible to get an appointment within t More

by stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
Report | Print
Nov 29, 2022 -

Grubbs INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 26, 2022

Grubbs INFINITI Dealership provides an excellent customer experience that is the result of professional staff who are interested in only providing their best. More

by jclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Marquez, Christopher Fitter
Report | Print
Nov 29, 2022 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2022

My service advisor is always so helpful when I come in and have any questions about my car maintenance More

by Ryanprice159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raza I, Mandy Matanga, Sean Sexton
Report | Print
Nov 27, 2022 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti, Ltd.

November 22, 2022

I made a appointment for 7 and I was end and out in 2 hours. Service department is excellent. More

by Bcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Report | Print
Nov 24, 2022 -

Grubbs INFINITI responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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