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Grubbs INFINITI

Grapevine, TX

Overview
Reviews
Vehicles
4.8
2,112 Reviews
Call Dealership (817) 809-2600
View Awards

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,112 reviews

November 19, 2022

Grubbs is one of the best service dealers I have done service of my vehicles, very knowledgeable service persons, experts job and nice environment . More

by Shivapandey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Russell, Cesar Alvarado
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Nov 23, 2022 -

Grubbs INFINITI responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti. Thank you for the review and we look forward to seeing you next time you need service.

November 18, 2022

Excellent customer support and friendly customer service from start to finish. Kevin Tran is complete professional! Guys assisting with service line, friendly and helpful. More

by CAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Nov 23, 2022 -

Grubbs INFINITI responded

Cac, we're happy to hear you had such a positive experience with our team!

November 17, 2022

The service at Grubbs Infiniti was great! The staff members were professional and kind. I look forward to the next visit. More

by Hdewayne357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Nov 23, 2022 -

Grubbs INFINITI responded

Thank you so much for your positive comments about Grubbs Infiniti.

November 16, 2022

Very knowledgable people and customer service is top notch!! Gabriel, though fairly new, was extremely helpful and a very nice guy! Love the SUV and would definitely go back!! More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rabago, Raza I
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Nov 23, 2022 -

Grubbs INFINITI responded

Jp, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti!

November 14, 2022

The entire Grubbs staff was extremely courteous and professional! Beatriz was especially kind and attentive! More

by rhaasl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz , Raza I
Report | Print
Nov 16, 2022 -

Grubbs INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti!

November 12, 2022

Everyone was very professional and prompt to keep me updated on the work progress on my vehicle. Highly recommended. More

by mikdino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
Report | Print
Nov 16, 2022 -

Grubbs INFINITI responded

Mikdino, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2022

I really like the dealership and the people who were running it. I felt very comfortable at this dealership, everyone was kind and willing to help. More

by Johnny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammi
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Nov 13, 2022 -

Grubbs INFINITI responded

Johnny, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 07, 2022

Disappointing service over the span of two Infiniti QX60 models we bought and serviced at Grubbs Infiniti. More

by jmkconstr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Russell
Report | Print
Nov 11, 2022 -

Grubbs INFINITI responded

We are disappointed to hear that you did not have a more positive experience with us at Grubbs Infiniti. We'd like the opportunity to discuss this with you. Please reach out to us at (817) 318-1200 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 06, 2022

Great buying experience, willing to deal on price and models; big on service after the sale. More

by Awtesshort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shon Hood
Report | Print
Nov 11, 2022 -

Grubbs INFINITI responded

We're happy to hear you had such a positive experience with our team!

November 01, 2022

Grubbs Infiniti is consistent, reliable, thorough and fair. Recommend to anyone wanting a better car ownership experience. More

by macbuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Report | Print
Nov 04, 2022 -

Grubbs INFINITI responded

Hi Macbuck, thank you so much for your positive comments about Grubbs Infiniti!

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