
Grubbs INFINITI
Grapevine, TX
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Denise was very sweet and able to get me scheduled after the chat bot messed up my VALET appt. Jake was my service advisor and he was very professional, friendly, knowledgeable and accommodating. He was aw the chat bot messed up my VALET appt. Jake was my service advisor and he was very professional, friendly, knowledgeable and accommodating. He was awesome! I would definitely ask for Jake next time. More
It’s the best experience all around my service advisor is the best in the service manager is amazing. I go there just because of them they make me feel like I’m part of the family and take good care of me. the best in the service manager is amazing. I go there just because of them they make me feel like I’m part of the family and take good care of me. More
This is a very well-run organization. Their service is excellent however their success has impacted scheduling service appointments. It is almost impossible to get an appointment within t Their service is excellent however their success has impacted scheduling service appointments. It is almost impossible to get an appointment within two weeks. I would still purchase my next vehicle here and keep my service here. More
Grubbs INFINITI Dealership provides an excellent customer experience that is the result of professional staff who are interested in only providing their best. experience that is the result of professional staff who are interested in only providing their best. More
Grubbs is one of the best service dealers I have done service of my vehicles, very knowledgeable service persons, experts job and nice environment . service of my vehicles, very knowledgeable service persons, experts job and nice environment . More
Excellent customer support and friendly customer service from start to finish. Kevin Tran is complete professional! Guys assisting with service line, friendly and helpful. from start to finish. Kevin Tran is complete professional! Guys assisting with service line, friendly and helpful. More
Very knowledgable people and customer service is top notch!! Gabriel, though fairly new, was extremely helpful and a very nice guy! Love the SUV and would definitely go back!! notch!! Gabriel, though fairly new, was extremely helpful and a very nice guy! Love the SUV and would definitely go back!! More