Back

Grubbs INFINITI

Grapevine, TX

4.8
2,128 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

Directions

By Type

Showing 2,128 reviews

December 02, 2022

Denise was very sweet and able to get me scheduled after the chat bot messed up my VALET appt. Jake was my service advisor and he was very professional, friendly, knowledgeable and accommodating. He was aw More

by jjpeach2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 09, 2022 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2022

It’s the best experience all around my service advisor is the best in the service manager is amazing. I go there just because of them they make me feel like I’m part of the family and take good care of me. More

by devinmitchell84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chavez
Nov 30, 2022 -

devinmitchell84 responded

devinmitchell84 It’s the best experience all around my service advisor is the best in the service manager is amazing. I go there just because of them they make me feel like I’m part of the family and take good care of me.

November 26, 2022

This is a very well-run organization. Their service is excellent however their success has impacted scheduling service appointments. It is almost impossible to get an appointment within t More

by stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
Nov 29, 2022 -

Grubbs INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 26, 2022

Grubbs INFINITI Dealership provides an excellent customer experience that is the result of professional staff who are interested in only providing their best. More

by jclark
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Marquez, Christopher Fitter
Nov 29, 2022 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2022

My service advisor is always so helpful when I come in and have any questions about my car maintenance More

by Ryanprice159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raza I, Mandy Matanga, Sean Sexton
Nov 27, 2022 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti, Ltd.

November 22, 2022

I made a appointment for 7 and I was end and out in 2 hours. Service department is excellent. More

by Bcoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Nov 24, 2022 -

Grubbs INFINITI responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2022

Grubbs is one of the best service dealers I have done service of my vehicles, very knowledgeable service persons, experts job and nice environment . More

by Shivapandey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Russell, Cesar Alvarado
Nov 23, 2022 -

Grubbs INFINITI responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti. Thank you for the review and we look forward to seeing you next time you need service.

November 18, 2022

Excellent customer support and friendly customer service from start to finish. Kevin Tran is complete professional! Guys assisting with service line, friendly and helpful. More

by CAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Nov 23, 2022 -

Grubbs INFINITI responded

Cac, we're happy to hear you had such a positive experience with our team!

November 17, 2022

The service at Grubbs Infiniti was great! The staff members were professional and kind. I look forward to the next visit. More

by Hdewayne357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Nov 23, 2022 -

Grubbs INFINITI responded

Thank you so much for your positive comments about Grubbs Infiniti.

November 16, 2022

Very knowledgable people and customer service is top notch!! Gabriel, though fairly new, was extremely helpful and a very nice guy! Love the SUV and would definitely go back!! More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Rabago, Raza I
Nov 23, 2022 -

Grubbs INFINITI responded

Jp, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti!

...
54
...