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Grubbs INFINITI

Grapevine, TX

4.8
2,128 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,128 reviews

October 24, 2022

Dependable honest and reliable are just 3 words that sum up the service at Grubbs. More

by Gavsdad82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 29, 2022 -

Grubbs INFINITI responded

Thank you so much for your positive comments about Grubbs Infiniti, Ltd.!

October 19, 2022

I truly appreciate the professionalism of Vitaliy, Eric, and Mandy. This team placed me in the vehicle I desired without the typical daunting feelings of being in a car dealership. Furthermore, instead More

by Spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Battles, Mandy Matanga, Vitaliy Malyshchak
Oct 21, 2022 -

Grubbs INFINITI responded

Hi Spencer, thank you so much for your positive comments about Grubbs Infiniti.

October 17, 2022

I visit the Grubbs Dealership on 10/15/22 and received excellent and prompt service. More

by Hdewayne357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Oct 21, 2022 -

Grubbs INFINITI responded

Thank you for your wonderful feedback and rating mean a lot to us.

October 17, 2022

Service is easy to schedule at Grubbs Infiniti. The service personnel are friendly and responsive to your needs and willing to discuss the issues with your car. More

by marrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chaz (?)
Oct 21, 2022 -

Grubbs INFINITI responded

Marrac, we are very happy we could provide you with a positive experience!

October 16, 2022

Adolfo Hernandez was very knowledgeable, patient, and helpful. He made the car buying experience enjoyable. More

by Rush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez
Oct 18, 2022 -

Grubbs INFINITI responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti.

October 12, 2022

I appreciate that they delivered the car to my residence, however the process leading up to the delivery was completely the worse I've ever experienced. More

by jorail
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wesley Kohler, Angel Steinsdoerfer
Oct 18, 2022 -

Grubbs INFINITI responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 318-1200 to discuss this further.

Oct 20, 2022 -

jorail responded

Update: So I quickly had a response from the dealership, regarding my issues. A Tiffany Andres, Client Loyalty Manager contacted me. I told her about my issues and she did not just listen to me but heard me. She made a wrong a right. Thank you Tiffany Andres, you're the best.

October 09, 2022

Today was a great day, I had been shopping around for tires for couple of weeks now, went to Firestone, Discount tire, Good Year tires…all of them tried beating me up in the with price for off brand tire More

by Mauguste33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tigeriano
Oct 13, 2022 -

Grubbs INFINITI responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti, Ltd..

October 08, 2022

Excellent service they listen and heard exactly what I wanted in a vehicle. Everyone very friendly More

by Brendaejenkins54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillp Antinone, Todd Blackwell, Mandy Matanga
Oct 13, 2022 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

October 05, 2022

First off the dealership is beautiful and well manicured. My service guy Dany was prompt and very professional. He was well dressed. My overall experience exceeded my expectations. The wait area was clean an More

by MarshalaBraids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Oct 10, 2022 -

Grubbs INFINITI responded

Hi, thank you so much for your positive comments about Grubbs Infiniti. If you have any further questions, please give us a call. We're always happy to help!

October 04, 2022

Excellent service they took the time to listen,hear and met my needs and requirements. More

by Brendaejenkins54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillp Antinone
Oct 08, 2022 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience!

Oct 08, 2022 -

Brendaejenkins54 responded

Excellent service

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