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Grubbs INFINITI

Grapevine, TX

4.8
2,172 Reviews
The Grubbs family has been in the automobile business since 1948 and we are still family owned and operated. We serve as your DFW INFINITI dealer, Fort Worth INFINITI dealer, Dallas INFINITI dealer, as well as the state of Texas and the entire nation for your new and used INFINITI needs. You'll witness our unique philosophy of great customer service in everything we do, from our superior line of new and pre-owned luxury automobiles, to our service facilities, and our unyielding commitment to making your experience of buying and owning an INFINITI as rewarding as driving one. Our web site will help you find the new or used car or SUV you are looking for, as well as introduce you to the Infiniti Total Ownership Experience. Whether you are thinking about a purchase or lease, our online inventory will make it easy to choose the right vehicle for you. Take a closer look at the Q50 and Q70 Sedans, Q60 Coupe, QX50, QX60, QX70 and the QX80. Please feel free to contact us, or better yet, visit our showroom. We look forward to meeting you in person in the near future.
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1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,172 reviews

January 01, 2023

Had a great experience with Adam (sales) and Chris (finance). Efficient process, I’d recommend to friends. More

by Angie RT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
rachid lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdallah Alzoubi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Green
Jan 03, 2023 -

Grubbs INFINITI responded

Angie, we are very happy we could provide you with a positive experience!

December 31, 2022

Service was great for a few years but the last time was so bad it overshadowed years of good service to point I can't recommend. More

by mcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Tisdell
Jan 03, 2023 -

Grubbs INFINITI responded

Hello, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us and we can help.

December 30, 2022

Grubbs Infiniti has always taken care of me and my car. All of the service advisors are very professional. More

by RIcky
Recommend Dealer
Yes
Employees Worked With
Julie Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Grubbs INFINITI responded

Hi Ricky, we are very happy to have provided you with such a positive experience! We hope you have a great day!

December 28, 2022

Ezequiel did a fabulous job taking care of my needs and keeping me informed. He explained everything to my satisfaction More

by luvablebean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezequiel
Jan 01, 2023 -

Grubbs INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2022

Cesar took care of car and kept me informed throughout the process. He was friendly and assertive. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Grubbs INFINITI responded

Hi Claudia, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

December 25, 2022

Staff is professional, knowledgeable, and friendly. They worked hard to make sure the customer is happy. More

by Patel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandy Matanga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Marquez (5stars)
Dec 26, 2022 -

Grubbs INFINITI responded

Hi Patel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2022

I am pressed for time always. The entire team (sales, management and finance) made this very painless. 3rd purchase from Grubbs and I will likely be back for my 16YO daughter so More

by Bjssns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raza I
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Almansuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shon Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Grubbs INFINITI responded

Hi, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

December 22, 2022

Grubbs Infiniti always provides top notch service. The service staff is helpful and accommodating. I would purchase another car from them based on my experiences with the service department, which is More

by BA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David - don’t know last name
Dec 26, 2022 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2022

Our sales person Sammi made our car purchase a great experience. I visited other car lots without being greeted but he took the time to come out and greet me. Thank you for the great experience and alwa More

by Prosper2Live
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sammi Ogunniran
Dec 22, 2022 -

Grubbs INFINITI responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Dec 25, 2022 -

Grubbs INFINITI responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2022

Adolfo was amazing! He was beyond patient at explaning everything as a first time buyer! More

by Wendy Avila-Waldie
Recommend Dealer
Yes
Employees Worked With
Adolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Grubbs INFINITI responded

Wendy, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti!

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