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Grubbs INFINITI

Grapevine, TX

4.8
2,128 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,128 reviews

August 20, 2022

From time I entered until the time I exited, I received excellent, knowledgeable and friendly service More

by CAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Aug 24, 2022 -

Grubbs INFINITI responded

Hi Cac! We're so happy we were able to help you out! Cac, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti, Ltd..

August 19, 2022

My adviser Jeremy Dooley is very good giving me updates & provide details of all issues. More

by Andre Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Doolen
Aug 24, 2022 -

Grubbs INFINITI responded

Andre, we're happy to hear you had such a positive experience with our team!

August 18, 2022

Every time I need a service to my infiniti QX50 they give me the best attention and the best on time service, they deserve a five star award! More

by Checomty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Aug 24, 2022 -

Grubbs INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 16, 2022

The service was outstanding and Dany went above and beyond! He exceeded expectations and is the exact reason why I will be a loyal customer to this dealership! More

by erincjimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Aug 24, 2022 -

Grubbs INFINITI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti.

August 15, 2022

Everything done to solve our service needs for our dead QX60 battery was fantastic! especially from Chris Russell and Ken Davis! More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Christopher Russell
Aug 15, 2022 -

Dennis responded

See above

Aug 24, 2022 -

Grubbs INFINITI responded

Hi Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 15, 2022

This company is more like a family than a car dealership they are always about service and treat they’re customers first class. They are always string to meet the needs of the customer. This is what every d More

by SASTEWART1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerred drake, Terry Mccain, Michael Trammell
Aug 24, 2022 -

Grubbs INFINITI responded

Thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

August 13, 2022

Very clean and very professional associates. The service department personnel were helpful and and knowledgeable. Even though I didn’t have an appointment, they were still able to accommodate me More

by vcobile2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 24, 2022 -

Grubbs INFINITI responded

We are glad we could help! H Vcobile2003, your wonderful feedback and rating mean a lot to us. i Vcobile2003, thank you so much for your positive comments about Grubbs Infiniti, Ltd.!

Aug 24, 2022 -

vcobile2003 responded

I appreciate the help I received from Grubbs Infiniti when I needed the help at that time. Coming from El Paso, TX to get my vehicle shipped at the VPC Dallas, was very crucial at that time and Grubbs Infiniti came through and made it happen. I was able to get it passed inspection and shipped that day. Much appreciation!

August 13, 2022

Everyone in there departments were well informed and professional as the waiting room was clean More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tran, Michael Trammell
Aug 24, 2022 -

Grubbs INFINITI responded

Alex, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2022

Samuel Ogunniran (Sammie) is very professional. He is very patient. He gave us all information we need to make the right decision. We had a great experience with this dealership from the Sales Advi More

by Ivy G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Ogunniran, Renz, the Finance Manager, Dany Prudencio
Aug 12, 2022 -

Ivy G. responded

Thank you Grubbs INFINITI team for the wonderful experience we had in buying our first pre-owned car. Samuel (Sammie) Ogunniran from Sales Dept. had been very patient with us from start to finish. He gave us all information we need to make an informative decision. Sammie is very professional - was a NO pressure deal. Thank you Sammie! Thank you Renz (Finance Manager) for offering the extended warranty we need. I highly recommend this dealership - very good and trustworthy people.

August 09, 2022

Always a positive experience! ! I love my advisor Chris Russell, he is always helpful and up front with me. I would recommend both Chris and Grubbs for buying and servicing your ve More

by Sherry G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Russell
Aug 24, 2022 -

Grubbs INFINITI responded

Sherry G, we are glad we could help! We look forward to your next visit! Take care!

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