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Grubbs INFINITI

Grapevine, TX

4.8
2,129 Reviews

1500 E State Hwy 114

Grapevine, TX

76051

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Showing 2,129 reviews

July 28, 2022

Service manager, Jeremy Doolan, who assisted me with my repairs did an awesome job, from customer service to knowledge to timeliness. Took very good care of me, top notch service! More

by Fdraphel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Dolan
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

My service representative was excellent and overall, I’ve not had any problem with any service I’ve received from Grubbs. More

by Cynthiacontreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMY DOOLEN
Aug 24, 2022 -

Grubbs INFINITI responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

⭐️⭐️⭐️⭐️⭐️ ✅If you are in the market for a car go see Jerred Drake at Grubbs Infiniti. He will definitely take care of you! He was super patient. He keyed in to my taste and practically handpicked the pe More

by BHervey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerred drake
Aug 24, 2022 -

Grubbs INFINITI responded

Hi Bhervey, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2022

They do a great job with servicing your car and service representatives are excellent with all communication about your car More

by Kwesidebrah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 24, 2022 -

Grubbs INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 26, 2022

Good people to deal with courteous and friendly service prompt response clean facility good prices More

by Karim Hassan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Prudencio
Aug 24, 2022 -

Grubbs INFINITI responded

Hi Karim, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2022

Bought two QX60 from them! They are the worst managed dealership I have ever dealt with. One car has been in the shop twice in three weeks and they still haven't fixed it. T More

by Donnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvette, Cesar Alvarado
Aug 24, 2022 -

Grubbs INFINITI responded

Donnie, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (817) 318-1200 so we can work towards a resolution.

July 25, 2022

Mandy Matanga at the finance department was phenomenal, she took time to explain everything and was extremely professional. She made the whole experience extremely easy to go through. Julian at sales was v More

by Couret.etienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Matanga
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, we're happy you found our staff to be so supportive during your experience here at Grubbs Infiniti, Ltd.. We look forward to your next visit! Take care!

July 19, 2022

Grubbs Infiniti is the best Infiniti dealership in Texas. My service advisor was excellent and the service was phenomenal. I got excellent service and a clean car to boot. I will be back More

by Chrisroe49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Kinney
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 24, 2022 -

Chrisroe49 responded

Just keep doing what you are doing 😊

July 18, 2022

My overall experience was outstanding and could not be happier buying a car from Grubbs Infiniti. More

by Snapptd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Matanga, Vitaliy Malyshchak
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 15, 2022

I was in the market for a certain vehicle and found what I wanted at Grubbs INFINITI in Grapevine, but I was in Houston at the time. I reached out via AutoTrader and was immediately responded to. I explai More

by atul.k.bhandari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN OMOTOLA
Aug 24, 2022 -

Grubbs INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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