Grubbs INFINITI

Mo and Mandy were exceptionally pleasant. I enjoyed their top notch Customer Service. I will definitely be back because of my amazing experience. top notch Customer Service. I will definitely be back because of my amazing experience. More

The customer service here is unmatched. I drive from Desoto, Tx to Grapevine. Overall Impeccable! Desoto, Tx to Grapevine. Overall Impeccable! More

Came in as a walk-in and was taken care of right away , and my advisor was very professional and got right on top of my problem and my advisor was very professional and got right on top of my problem More

Had a very wonderful and pleasurable experience with Ashley in the service department ! I would rate her attentiveness a 10! Ask for Ashley if you ever need service at Grubbs Infiniti she will take Ashley in the service department ! I would rate her attentiveness a 10! Ask for Ashley if you ever need service at Grubbs Infiniti she will take excellent care of you and your vehicle! More

Amazing customer service, they went above and beyond to make it work for us to drive away in a brand new Infiniti! make it work for us to drive away in a brand new Infiniti! More

Samantha was very helpful and professional unlike other service leader who was very unprofessional and have zero idea about concerns unfortunately I don’t remember his name because I left right away , but service leader who was very unprofessional and have zero idea about concerns unfortunately I don’t remember his name because I left right away , but thanks Samantha you’ve been awesome 👍🏽 More

Julie and team went above and beyond to get my family‘s only vehicle serviced and returned to us quickly! only vehicle serviced and returned to us quickly! More

Absolute worst customer service I have ever experienced in a car dealership. Severely disorganized and incapable of performing the most basic of tasks. Their incompetence and unwillingness to communicate w in a car dealership. Severely disorganized and incapable of performing the most basic of tasks. Their incompetence and unwillingness to communicate with my financial institution has damaged my credit. If you go, expect to spend several hours for everything, be it sales or oil change. Hoping Sewell will be better. More

Brad was awesome and efficient throughout the whole process and waited on me until the end. Loved it! process and waited on me until the end. Loved it! More